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HT3180: Apple TV: How to restart your Apple TV

Learn about Apple TV: How to restart your Apple TV

HT3180 I was just prompted to update my Apple TV.  I followed the onscreen instructions.  To the letter.  It said when the update was complete the system would restart.  It did not.  And now my remote doesn't work.  The unit will not come on at all.  Any ideas?

429 Views 1 Reply Latest reply: Feb 1, 2013 5:19 AM by Winston Churchill RSS
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Jan 31, 2013 8:57 PM

Up until 30 minutes ago my Apple TV was working perfectly.  Following an onscreen prompt that there updates available, I followed the process to get and load the updates. I followed the onscreen instructions.  To the letter.  It said when the update was complete the system would restart.  It did not.  And now my remote doesn't work.  The unit will not come on at all.  I've gone through the various suggested "resetting" your Apple TV options suggested in all the support literature.  Power off.  Wait.  Power on, etc.  Changed battery on remote although it was brand new.  Tried to re-pair the remote.  No luck.

 

I'm in the position where I can't turn the system on, so I can't try any menu reset options.  Any suggestions.  This really ****** me off!

iPad (4th gen) Wi-Fi + Cellular (MM), iOS 6.0.2

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