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Anyone still having IOS 6 wifi issues?

415476 Views 1,540 Replies Latest reply: Nov 12, 2013 7:45 PM by Bowdenfam RSS Branched to a new discussion.
  • Gary 777 Level 1 Level 1 (10 points)
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    Jan 30, 2013 11:50 PM (in response to sevesp)

    Hi Sev, I do plan on keeping this ipad-3, but my wife and me are battling over usage, thus the thinking behind another tablet   There is no big hurry, I would however like to get myself another tablet in the next month or two.

     

    I am greatful for this forum, it is providing me with rare unbiased comments, that I find most refreshing and helpful...

  • sbailey4 Level 1 Level 1 (5 points)
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    Jan 31, 2013 7:13 AM (in response to Shanon.Roberts)

    Gary: Are you saying that the other networks work and its just one that is causing your issue? If thats the case you may want to consider doing a few things to that one router first (to avoid loosing all your other connections).

     

    Change the SSID to something else. Change modes like WPA2 /TKIP to WPA2/AES or the other way around. Sometimes making those simple changes in the particular router resolves it. Again may be worth a try before you reset the idevice if its just the one router.

     

    I agree with Shanon. While it is a little bit of a pain to get your connections back the reset network settings seems to also help with this issue. Not everyone but a lot of folks. Guess its a gamble but if it works then it's worth the trouble IMO.

  • jetpilott Level 1 Level 1 (0 points)
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    Jan 31, 2013 9:20 AM (in response to clemon85)

    ios 6.1 is causing all kinds of problems with my iphone and ipad

  • jeewizz101 Level 1 Level 1 (0 points)
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    Jan 31, 2013 9:44 AM (in response to clemon85)

    I have had problems connecting to WPA2 wifi networks since September. I was hoping 6.01 would fix it but no joy there, and now after the 6.1 firmware update my connection is extremely worse. I have tried resetting network settings rebooting router and phone and still have problems. Next step is to exchange to a different phone.

  • Ric Getter Level 1 Level 1 (10 points)
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    Jan 31, 2013 3:53 PM (in response to sevesp)

    sevesp,

    Hate to say it, but this is the kind of thing that's usually fixed by a network reset. You could try a soft reset (home/power button), but the network reset clears out old or bad bad certificates, flushes DNS caches, etc. -- the kind of stuff that could be preventing you from talking to your router.

     

    I deal with a captive portal at work (we have to authenticate like a hotel or airport to get WiFi access). This was a nightmare in 6.0.x but it's beginning to look like 6.1 may have fixed this even though Apple didn't say anything about networking in its release notes.

  • Shanon.Roberts Level 1 Level 1 (5 points)
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    Jan 31, 2013 4:12 PM (in response to jeewizz101)

    Jee: If all these IOS updated from IOS 6.01 - IOS 6.1 still to this point have not resolved any wifi issues, i could only hope and pray you're not the most unluckiest .

     

    Aside from that, have you WIPED your Iphone to FACTORY settings without performing a RESTORE ?. give that a try then manually add your music, documents etc etc

     

    you might also want to try and change your firmware on your WAP, either upgrade/downgrade it as you dont make any reference to say you've tried anything from your WAP side ?. If you dont know how to do this, i would recommend contacting support for your product and they can go through it.

  • Shanon.Roberts Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 31, 2013 4:16 PM (in response to Ric Getter)

    Ric.. Have to agree with you on your comments, nothing in the tech notes about network specific resolutions .

    My Netgear WAP's at work decided to work again for no reason after i applied the latest firmware again to them and using IOS 6.1. The IOS 6.01, 6.02 was a train wreck for my company like you said and now it all seems to be working now.

     

    PS: I dont think i'll UPDATE past IOS 6.1 and i'll decline my staff as well just for piece of mind

  • jeewizz101 Level 1 Level 1 (0 points)
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    Jan 31, 2013 6:32 PM (in response to Shanon.Roberts)
    Aside from that, have you WIPED your Iphone to FACTORY settings without performing a RESTORE ?. give that a try then manually add your music, documents etc etc

    Yes I have reset to factory and attempted to sustain a connection prior to a restore and it failed. If my restore is a problem then Apple has more serious software problems than just faulty WiFi. I have app data that I will not part with that can only be obtained from a restore so there is no way I am doing a fresh install and starting over.

    you might also want to try and change your firmware on your WAP, either upgrade/downgrade it as you dont make any reference to say you've tried anything from your WAP side ?. If you dont know how to do this, i would recommend contacting support for your product and they can go through it.

    Thanks for the suggestion but I'm already running the latest version of DD-WRT on a Linksys E3000. I am quite familiar with installing and debugging wired and wireless networks. I will only run my internal wireless under WPA2. There are no laptops, iPads, PS3 or Xboxes I have in the residence that have a problem reconnecting when ever they feel like. The iPhones is the only one that has a problem and has had since I took it from the box.

  • Shanon.Roberts Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 31, 2013 7:25 PM (in response to jeewizz101)

    Jee: I dont see you mentioning that you've updated to IOS 6.1, your only comment was that its been like this since out of the box ?. IOS 6.0 to and including IOS 6.02 has been a problem. the IOS 6.1 has addressed some WiFi concerns such as my experiences, but apple never published what they did in that context.

     

    The reason i made a mention to manually reloading them, is that a forum posted did this and luckily enough it worked. We all need luck on our side here as opposed to putting the blame game on someone as this gets you no-where. Backup your phone, then WIPE it and manually restore, you've got nothing to lose have.

     

    As for stating you are running the  latest firmware on your Linksys, i'd also like to point out i was running the LATEST firmware on my Netgear WAP's on IOS 6.01, IOS 6.02 and no connectivity, i had to DOWNGRADE firmware, now with IOS 6.1, i UPGRADED firmware again and everything back to normal.

     

    the latest and greatest is not always the best.

  • jeewizz101 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 31, 2013 8:38 PM (in response to Shanon.Roberts)
    Jee: I dont see you mentioning that you've updated to IOS 6.1, your only comment was that its been like this since out of the box ?. IOS 6.0 to and including IOS 6.02 has been a problem. the IOS 6.1 has addressed some WiFi concerns such as my experiences, but apple never published what they did in that context.

    quote from original post. 

    I was hoping 6.01 would fix it but no joy there, and now after the 6.1 firmware update my connection is extremely worse.

    Yes, I have updated to 6.1 and I can't connect for more than 5 minutes at a time now. I have to "Renew Lease" on the connection multiple times before I get a signal back, then it only last for 5 minutes again. This not what I expect when I pay this kind of money for a phone.

    Backup your phone, then WIPE it and manually restore, you've got nothing to lose have.

    As I indicated in my second post I also tried that and it did'nt work. It took over 15 minutes to establish a connectio, and then it connected for 5 minutes and dropped again.

    We all need luck on our side here  as opposed to putting the blame game on someone as this gets you no-where.

    Putting the blame is exactly what we need to do, and Apple need to fess up that there is a problem. I had no problems with my ipad 2, ipad 3, or any iteration of the iphone from gen1 up to now except for the 5. My network set up has not changed in a few years other than firmware updates. I caqn connect any device in the house to my wireless network flawlessly except for the iPhone 5. I know exactly where the blame lies.

    i had to DOWNGRADE firmware, now with IOS 6.1, i UPGRADED firmware again and everything back to normal.

    If I have to expect that Apple is going to ship hardware that will not be compatible with network standards, and have to tweak my network to get to work properly, then something is entirely wrong at Apple. This would mean that I would not be able to run on any WPA2 network except mine that I tweaked to get it to work. If I sound irritated it's because I am. I expect better from them. I am not in the habbit of posting a problem here until I have exhausted the testing and diagnostics of my own network first. It's solid!

  • Shanon.Roberts Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 31, 2013 9:36 PM (in response to jeewizz101)

    i agree Jee with your comments, you shouldnt have to make changes to your home network as everything works fine.

     

    How about my situation: Spare a moment for myself where i have to explain myself to a MD as to why i had to make outages to our companies WAP's all because of an IOS update no longer compatible and knocked out our staff's Iphone connections to out WAP's. Some worked, some didnt.

     

    Now to ensure EVERYONE was working, i downgraded our WAP's firmware PRIOR to IOS 6.1 and everyone worked again.

     

    unfortunately i didnt have a luxury to say, "no im not changing anything" like you dont want do, i had to find a work around that wasnt an apple solution, it was Netgear's...

     

    Im simply saying, there's no harm in making this adjustment, IF you're IT savvy this shouldnt be a great deal to make this change. Backup up your WAP settings, upgrade/downgrade firmware, if it works great for you, if not then restore

     

    Atleast you will know the end result and you'll be sitting on the fence waiting for another IOS Update again.

     

    I also like to add, during the WiFi problem of around 2/3 months, the MD went and bought a Samsung Galaxy S3 and walked past me with a grin , no WiFi issues

  • frevd Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 1, 2013 3:42 AM (in response to Shanon.Roberts)

    Maybe I have the cause and a solution for the problem:

    It seems that there is some trouble with the heat sensor of the iPhone. You can reset the sensor by heating up the iPhone (with a hairblower for example) untill the iPhone automatically goes into protection mode. Then wait untill it has cooled down and do a hard reset of it. After that the Wifi works again.

     

    For some people however this solution works for only a few hours.

    In my opinion this is depending on a combination of factors, which differs on your personal situation:

    1) Which iOS do you have? iOS 6.0.1 seems to use a lot of battery power --> heatens the iPhone more

    2) Where do you live? The hotter it is in your country, the sooner the problem happens again

    3) Which case do you have on your iPhone? If you have a thick case for example, it can impede the cooling of your iPhone. 

    4) How do you use your iPhone? If you play heavy games for example, the iPhone heatens up more quickly

     

    In my situation I was at Barbados (27 celsius) and I was playing games there. Normally I live in The Netherlands and I don't play games. So far Wifi on my iPhone is working now.

     

    Maybe it will help others.

  • Bigabiga Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 1, 2013 3:50 AM (in response to frevd)

    I find quite incredible that we just only talk here about this kind of solutions... Heating the Iphone with the airdryer? Oh my God, Apple, where have you brought us?

  • Shanon.Roberts Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 1, 2013 4:04 AM (in response to frevd)

    How and where exactly do you heat the Iphone 5 with a hair dryer and cause it to over it, does it simply turn itself off ?.

     

    How long were you using your hair dryer to heat the iphone up ?

     

    I live in Sydney Australia, we just have HOT weather over 40 degrees, wished i used a hair dryer then ?

  • frevd Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 1, 2013 4:50 AM (in response to Shanon.Roberts)

    I pointed it to the headphone plug. A couple of minutes should be enough.

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