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All replies
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Helpful answers
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Jan 28, 2013 3:48 PM in response to Frankly_Scarletteby lllaass,Hou said "It's just the USB cord that is giving me a problem".Have you tried another cable to confirm it is the cable?
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Jan 28, 2013 3:50 PM in response to Frankly_Scarletteby stopmotionmanager,Your computer isn't meant to give that much power to a usb powered device. If you want to charge, then use the ac adapter and plug it into a wall outlet, if you are just syncing, then ignore the message.
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Jan 31, 2013 8:37 PM in response to stopmotionmanagerby Frankly_Scarlette,I have a stereo dock that charges the iPod, so I don't really need the USB for that. What I want to do is sync it with new music, but whenever I get this error message, the USB is ejected, so I can't ignore it. It doesn't show up in my iTunes as a connected device. Is there anything I can do, or do I just need to get a new one? If I plug in the USB without being connected to my iPod, so it's just the USB cord plugged into the computer, I still get the same error message.
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Jan 31, 2013 11:00 PM in response to Frankly_Scarletteby Jim Erlach,What type of computer?
Which USB port are you using?
Generally you can,
On a Mac, Click About this Mac and More Info then look at the USB power ratings in System Profiler
On a PC use Device manager at look for the power properties of a USB hub.
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Feb 1, 2013 6:07 AM in response to Frankly_Scarletteby stopmotionmanager,Does the error message have multiple buttons, if so, which ones?
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Feb 1, 2013 6:53 AM in response to Jim Erlachby Frankly_Scarlette,I have a brand new Macbook OS X version 10.8.2. I also got the same exact message on my old mac which was a macbook from 2007. I get the same error message if I plug it into either of the 2 USB ports on the computer. In the system report, it says:
USB 3.0 Hi-Speed Bus
USB 3.0 SuperSpeed Bus
And then information about built-in things like the FaceTime Camera and keyboard. I don't see any information about power ratings.
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Feb 1, 2013 6:55 AM in response to stopmotionmanagerby Frankly_Scarlette,My only option is to click "ok." It has already ejected the USB connection, so I don't really have any other choice. Here is the complete text of the message:
"Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled
To prevent damaging your computer, the USB device drawing too much power has been disabled. Other devices may have also been disabled. When you disconnect the device drawing too much power, your other USB devices will be enabled again."
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Feb 1, 2013 6:58 AM in response to Frankly_Scarletteby stopmotionmanager,Do you have any more devices plugged in?
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Feb 1, 2013 7:04 AM in response to stopmotionmanagerby Frankly_Scarlette,Nope. I've tried it while it's charging, but that was the only other thing plugged into the computer. I get the same message whether it's charging or not
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Feb 1, 2013 7:09 AM in response to Frankly_Scarletteby stopmotionmanager,Have you ever synced your iPod?
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Feb 1, 2013 7:21 AM in response to stopmotionmanagerby Frankly_Scarlette,Yes. The USB cable worked for about a year, then I started getting this error message. I've used a friend's cable to sync it, too, and didn't get an error message, so it must be something to do with my specific cable.
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Feb 1, 2013 7:23 AM in response to Frankly_Scarletteby lllaass,Yes, it if works OK with other cables then the one cable must be bad.
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Feb 1, 2013 7:33 AM in response to Frankly_Scarletteby stopmotionmanager,Yes, it is a problem with your cable, try buying a new cable, one with a squarish USB adapter, instead of a rounded one, if that doesn't work, then just use your friends cable
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Feb 1, 2013 7:34 AM in response to Frankly_Scarletteby Jim Erlach,See this,
http://support.apple.com/kb/HT4049
Also try turning your Touch fully off and then back on.
Last safe resort is to use Reset all Settings (will still keep all media and apps)