Skip navigation

Ios6 ipad3 rotation problems

15782 Views 28 Replies Latest reply: Jul 9, 2013 2:00 PM by Aphoid RSS
  • markstubb Calculating status...
    Currently Being Moderated
    Sep 26, 2012 10:20 PM (in response to ste_global)

    having the same issue with my ipad 2.  short of deleting all my apps, no idea what app could be causing this...

  • techienana Calculating status...
    Currently Being Moderated
    Sep 28, 2012 11:24 AM (in response to ste_global)

    Glad to see I'm not alone. I think its app/iOS-related because i had my iPad replaced by Apple and the problem existed on both iPads after installing iOS6. I had iPad 1 for a week and received iPad 2 two or three days ago. Awaiting a fix.

  • Alex Clifford Calculating status...
    Currently Being Moderated
    Sep 29, 2012 11:12 PM (in response to ste_global)

    I have the same problem. I have checked everything and phoned apple support. Out of pure frustration I restored to factory settings. The problem persist. With factory settings the only apps on my iPad were apple ones. If it is an app issue it is one of apple's own. The rotate functionality is still available as, after restoring from back up, when in landscape mode apps which only display in portrait still do. Please apple fix your problem and release an update.

  • Stubbecus Calculating status...
    Currently Being Moderated
    Oct 1, 2012 12:39 PM (in response to ste_global)

    I have the same problem with my ipad2.  It began immediately after upgrading to ios6.  First the screen froze, then after resetting, the home screen stopped rotating.  I have to put it to sleep, then wake it in the desired position.  Has there been any indication that Apple is working on fixing this?

  • Jo1504 Calculating status...
    Currently Being Moderated
    Oct 4, 2012 4:01 AM (in response to ste_global)

    I have exactly same problem and it only occurred after carrying out the update. The only way to rotate the screen in all apps and the home screen is to sleep - rotate- wake up. Very very infuriating as I use the iPad to carry out work that requires regular photographs to be taken and I'm having to 'sleep' the iPad every few seconds. Can anyone advise if Apple are actually doing anything about this?

  • JuanathanCortez Calculating status...
    Currently Being Moderated
    Oct 5, 2012 8:14 AM (in response to Jo1504)

    exactly the same issue for me.  extremely frustrating.  Please fix ASAP.

  • Alex Clifford Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 6, 2012 1:28 AM (in response to JuanathanCortez)

    No contact from Apple whatsoever. Very disappointed. I would imagine they have closed the ticket.

  • Jo1504 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 11, 2012 2:56 AM (in response to Jo1504)

    Spent 3 hours on the phone to Apple last week who reset the iPad 3 times and assured me that would fix the problem. It didn't and I'm now waiting for an engineer to call me. I have been waiting since Friday though so I'm not holding my breath.

  • fscrock Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 11, 2012 4:32 AM (in response to fscrock)

    When the user changes the device orientation, the system calls this method on the root view controller or the topmost presented view controller that fills the window

    To make an app fully working for autorotation in iOS 6 set the rootViewController



    self.window.rootViewController = newRootViewController;

  • JuanathanCortez Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 11, 2012 8:10 AM (in response to Jo1504)

    The problem went away over the past 24 hours.  I think it disappeared after a couple apps were updated, suggesting that this problem is a function of app developers not handling IOS6 rotation correctly in their software.

  • ACN92 Calculating status...
    Currently Being Moderated
    Feb 1, 2013 10:01 AM (in response to ste_global)

    I am having the same problem. It just started yesterday, for no particular reason that I can discern (I hadn't recently downloaded anything new). My iPad 3 was "locked" in portrait mode. I never upgraded to iOS6 so I was running 5.5.1 when this started happening. The first 2 times, rebooting corrected the problem. However, the 3rd time, even that didn't help. As with other posters I tried to find some help on the Internet and ran into the same diatribe of "try unlocking the side switch, then try unlocking with the task bar, then try rebooting, then try hard resetting." Of course none of those worked (and like most of the other posters feel, it's kind of insulting). As a last resort I did the latest iOS upgrade to 6.1 thinking that might correct the issue (I hadn't yet seen this thread where people where people thought it might be the upgrade). The only "improvement" was that my iPad was no longer completely "locked" in portrait mode. I now had the ability to switch to landscape mode by sleeping-turning the iPad-waking, but I'm still missing the autorotate functionality that I've enjoyed ever since getting the iPad last year. Has there been any progress on this issue since the last post?

  • ppiymj Calculating status...
    Currently Being Moderated
    Feb 13, 2013 10:11 PM (in response to ste_global)

    I just took a brand new iPad 3 out of the box and it will not rotate.  I'm having this exact issue.  When I turned it on, it would start in portrait then rotate on it's own to landscape.  I just assumed one of the "switches" was affecting it so I went ahead with the 6.1 upgrade.  Now the iPad is stuck in landscape and I have no apps installed on it; it is right out of the box..


    I checked the side switch, and the rotation lock in the task panel.  Any resolution to this?  This is my second iPad so I'm not a total novice and I'm stuck...

  • Aphoid Calculating status...
    Currently Being Moderated
    Jul 9, 2013 2:00 PM (in response to ppiymj)

    My The New iPad (aka gen 3 retina) had been doing this for a week or two as well, and rebooting didn't help after multiple times.  The screen would not rotate unless I hit the power button to lock the screen or


    Since someone suggested that it might be a currently installed app, I tried the following procedure and now I have active rotation again:


    1. Double-click the home button to bring up the "Recent Apps" quick launcher/switcher.
    2. Tap and hold one of the app icons until they all start wiggling and have the "-" to kill sub-icon.
    3. Kill ALL of the apps by tapping that red "-" sub-icon.  I had several dozen so this took a couple minutes.


    After doing this, rotation worked again in my launcher, lock screen and the few apps I've tried since doing that.  I also shutdown/restarted and it is still rotating.  I don't know which app was/is the problematic one (got a lot of apps on here), but if this recurs, I will attempt to figure out which one it was.  

1 2 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (4)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.