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Error: "We had difficulty downloading episodes from your feed." I don't see what I've done wrong?

476 Views 2 Replies Latest reply: Feb 1, 2013 11:47 AM by Robert Walch RSS
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Feb 1, 2013 11:20 AM

When I try to submit my podcast I receive the error "We had difficulty downloading episodes from your feed." I don't understand what's wrong. My feed is "http://sleuthcast.tumblr.com/rss".

  • Roger Wilmut1 Level 9 Level 9 (64,100 points)

    Your episode media file is hosted on Dropbox, and you've evidently placed it in the area intended for your own storage, judging by the error page which it leads to.

     

    Dropbox does do webspace hosting, though this isn't what you are using: but you would be advised not to use Dropboc - it really isn't suitable for podcast media files. There have been numerous problems with it reported on these forums.

     

    You should host your media files on an ordinary website server. You need to check before committing to one that it can handle 'byte range requests' - this is the method used by iPhone for accessing these files (by requesting part of it at a time rather than the whole thing) and it's mandatory for being in the Store. If the service you are considering using doesn't confirm they can handle this (and I might add the Dropbox doesn't) you will need to go somewhere else.

  • Robert Walch Level 4 Level 4 (1,275 points)

    Multishorts - Libsyn.com - does support byte range requests and is 100% itunes compliant.

     

    If you have any questions about libsyn - let me know.

     

    rob at libsyn dot com

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