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  • 15. Re: Why a lack of appointment at Apple store?
    varjak paw Level 10 Level 10 (169,765 points)

    None of us here are mind-readers. If you don't say that you purchased the One-on-One service -  and you didn't, you said only that you purchased AppleCare - there would be no way we would assume that you had. This is not a "basic point", it's critical information to provide if you want people to be able to offer useful advice.

     

    The San Diego UTC store has a room in their Gettng Started with iPad workshop on the 14th at 6PM, by the way. As suggested in regards to the One-on-One service, talk to the store manager.

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