2 Replies Latest reply: Feb 1, 2013 3:58 PM by bhazel
Reneekyfan12 Level 1 Level 1 (0 points)

i have an apple ipad 4th generation ,had it for about a month.and it wont let me download free apps,it comes up need to update payment information,dont know why?

iPad, iOS 6.1, ipad 4th generation
  • 1. Re: apple ipad 4th generation,
    GeekBoy.from.Illinois Level 4 Level 4 (2,775 points)

    I believe that Apple requires payment methods for all app downloads, even the free ones.  One reason might be to assist in the age verification issue for apps.  There are apps I get wornings for about age related content every time I download an update for one of those apps.

  • 2. Re: apple ipad 4th generation,
    bhazel Level 4 Level 4 (3,495 points)

    this means you have a out standing balance with itunes. contact itunes by going to expresslane.apple.com and then ask him what you owe or go to itunes on a computer> account> and look at past purchases> that will show you what it owes