1 Reply Latest reply: Feb 1, 2013 3:39 PM by KiltedTim
Ricardo Cypreste Level 1 Level 1 (0 points)

I have an iphone 4 which I tried updating the os, but when it did over wifi connection it went into a mode where the iTunes logo appears with the cable. I tried connecting it to my mac pro and updating it but I get an error message saying that it cannot be done. I read online in some blog posts that this is happening a lot... what can I do?


I tried to get help but apple's page asks me to imput the serial number, which I cannot get since I cannot get into my iphone.


thank you



iPhone 4, iOS 6.0.2