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HT1918: iTunes Store: Changing your payment information

Learn about iTunes Store: Changing your payment information

HT1918 change payment method

1247 Views 5 Replies Latest reply: Jan 8, 2014 6:15 PM by Niki21136 RSS
marmar21 Calculating status...
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Feb 1, 2013 5:07 PM

it will not let me change my payment method

iPhone 4S, iOS 6.1
  • BS_Alaska Calculating status...
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    Feb 5, 2013 4:22 PM (in response to marmar21)

    I had a same experience. So I researched what people are saying about this problem and solved it. This is what I did. I opened my account at my PC, changed payment credit card from Visa to Amex. Then updated the info at my iPhone. Sorry, this may not help if you do not use PC or do not have other credit card.

  • msfara Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 19, 2013 3:37 AM (in response to marmar21)

    Hi, my problem was solved.

    First, you need to check the balance on your bank account.

    Then, you need to open the itunes on your laptop and sign in.  There, you can see "purchase history". Click on that.

    Under the purchase history, you can see the amount you owe to Apple. If your balance is lower than the amount you owe, then you need to top up some money to your bank account. 

    Make sure the amount you want to top up is higher than the amount you owe.

    Then, open your apple id account and click payment information..insert back your debit card info and your billing address.  Then, click "Done".

    That's all.. After you complete this step, under payment method you can see "None" option appears.  Try this out!

    (Sorry for my bad english, hope you can undertand what I want to share)

  • Tapout420 Calculating status...
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    Nov 2, 2013 12:38 AM (in response to marmar21)

    I'm have the same problem I'm in able to download any apps or games or music to my new I phone 5s because when I go to iTunes or Apple store it's saying there was a problem with your last purchase, so update payment method.  Then I put my debit card information in the phone, but then my old payment method information keeps coming up, halfway filled out!! How can I just but in a new payment method?? So I can down load my apps and music I've already purchased??

  • gail from maine Level 6 Level 6 (10,150 points)
    Currently Being Moderated
    Nov 2, 2013 12:42 AM (in response to Tapout420)

    Hi Tapout,


    Try signing out of the iTunes & App Store. Then close the app: double-click the Home key and swipe up on the iTunes & App Store thumbnail. Then go back to Settings>iTunes & App Store and sign back in, then select View Account, then go in and change your billing again and see if you have any luck!





  • Niki21136 Calculating status...
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    Jan 8, 2014 6:15 PM (in response to BS_Alaska)

    But what happens if it's a visa also, just new card number


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