Currently Being ModeratedFeb 1, 2013 5:24 PM (in response to dmbnewfie)
Backup all of your data and try reinstalling the OS. If this doesnt work, you MAY have a hardware failure.
Currently Being ModeratedFeb 2, 2013 6:15 AM (in response to ComputerFixer)
I did a backup of my computer a few days ago. How would I go about re-installing software or resetting my computer to a previous date? thanks so much for your help.
Currently Being ModeratedFeb 2, 2013 6:28 AM (in response to dmbnewfie)
Don't do any reinstalling until you do some troubleshooting.
Open Disk Utility in Utilities, select the drive, the topmost listing, and look down at the bottom for SMART Status. Does it say verified?
Select the startup volume below the drive listing and run Verify Disk.
Boot normally and if you can get on the Internet, get the free demo of SMART Utility to check the health of the drive.
Currently Being ModeratedFeb 2, 2013 8:44 AM (in response to WZZZ)
He said he cannot go onto the internet. He could try to get a demo on a diff computer and put it on a stick, but I would still start with reinstalling the OS, seeing as he already backed up the data.
Currently Being ModeratedFeb 2, 2013 8:55 AM (in response to ComputerFixer)
If the drive is failing, which it might be, what's the point of reinstalling? In this situation, getting everything backed up should be the first thing to do. But since that's already been taken care of, the next priority is to see if the drive has gone south, or the directory has become mangled. Reinstalling is very premature.
In addition, he may not be able to go on the Internet because he's now booted in Safe Mode, where Airport is not available. That's why I suggested trying to boot normally to DL SMART Utility.
Currently Being ModeratedFeb 2, 2013 8:55 AM (in response to WZZZ)
Hmm. True. But the computer does not want to boot normally.
So, I restarted my computer. When I restarted the computer, it said it was going to restart in "safe mode".
Can you still force your way into normal boot mode?
Currently Being ModeratedFeb 2, 2013 9:00 AM (in response to ComputerFixer)
He might not have to "force." We don't know yet.
I've learned a lot by being on these forums, and I'm still learning. But I never would have thought to choose the user name ComputerFixer.
Message was edited by: WZZZ
Currently Being ModeratedFeb 2, 2013 9:00 AM (in response to WZZZ)
Ah, ok. Also, if the drive IS going south, couldn't he just look into the System.log and look for I/O errors? I know this is not the only symptom of drive failure, but it certainly is common.
Currently Being ModeratedFeb 2, 2013 9:02 AM (in response to ComputerFixer)
Yes, and that is something that should have been suggested before talking about reinstalling.
Currently Being ModeratedFeb 2, 2013 2:11 PM (in response to dmbnewfie)
Hi Everyone, thanks so much to everyone trying to help me out. I would have checked back sooner, but I was very busy all day with all of my kids. This afternoon, my wife decided to unplug the iMac to see if that would work, and surprisingly the iMac appears to back to "normal". Itunes is now working again, airport express is working again, random pic screensaver is working again, and my apple tv is picking up my iMac again. So, Im really not sure what happened the other day...but, it seems fixed. Once again, thanks so much for taking the time to try and help me solve my problem.