Currently Being ModeratedFeb 1, 2013 2:30 PM (in response to shirtandtieler)
Thanks, but the fact remains that a modem that is configured in Bridge Mode will not provide NAT service...and yours is if you are getting a Double NAT message.
Despite what you might think, or the setup page might indicate, "Bridge" is really not "Bridge" on your modem.
If you want to use this modem, you might try the other "Bridge" setting. I have no idea what kind of "Bridge" this might be, but if it provides NAT service, it too is not "Bridge".
Otherwise, you have no option but to setup the Double NAT configuration and live with it.
Or, use a Motorola 2210 or 3360 modem. "Bridge Mode" really is Bridge Mode on those devices.
Currently Being ModeratedFeb 1, 2013 2:58 PM (in response to Bob Timmons)
Ok so I went back to the configurations and changed it to "Routed bridge" instead of "Bridge". When I did, the screen refreshed and this is what appeared:
I didn't change any of these settings. The modem restarted and then I lost internet access/the PPPoE connection. So I went into the router and changed it from "DHCP only" to "DHCP and NAT"....still the same problem. And despite it being on a type of bridge mode, the internet light on the modem is lit up now.
So, you think if I were to get one of the modems you mentioned, or if I were to find a way to turn off the NAT function on the modem completely, that it would then work?
Currently Being ModeratedFeb 1, 2013 3:30 PM (in response to shirtandtieler)
If you have the router set up to Connect Using = PPPoE......the only setting that you can use is DHCP and NAT. It is not possible to select DHCP Only because the DHCP and NAT setting is grayed out. It cannot be changed.
Please post screenshots from AirPort Utility from your 10.8.2 operating system for the Internet tab and Network tab. Examples below:
Currently Being ModeratedFeb 1, 2013 3:57 PM (in response to shirtandtieler)
Now, you are discovering that you did not have the router set to Connect Using = PPPoE, correct?
You have the correct router settings above. If your modem is able to function as a Bridge, then the configuration will work.
The Motorola 2210 has worked fine for me for years in Bridge Mode. The AirPort Connects Using = PPPoE.
The Motorola 3360 has worked fine for my neighbor for a number of months in Bridge Mode. His AirPort Extreme Connects Using = PPPoE.
I cannot say whether either of these devices will work for you.
Currently Being ModeratedFeb 1, 2013 7:35 PM (in response to Bob Timmons)
Ok, so here's how I have it set up where the modem is in bridge mode AND I can get internet access:
(It forces me to connect by using the static settings and won't let me get away with choosing DHCP)
(I realize this is not what I want but this is currently the only way that I know how to get internet while the modem is in bridge mode).
The following is what happens if I change the router settings to "connect using PPPoE" :
(note: the router has a green light to it, the internet has an orange light to it, though = no internet access)
Currently Being ModeratedFeb 1, 2013 7:53 PM (in response to shirtandtieler)
Thanks for the info.
I gave it my best shot, but failed.
I can only relate that configuring my AirPort to Connect Using = PPPoE with the modem set to Bridge Mode has worked reliably for me for years. The same setup has worked for my neighbor for a number of months since I set it up for him.
I'm using the setup recommended by ATT...nothing new, nothing different, no static IPs, no custom settings, just following the instructions.
If you decide to try the Motorola 2210 or 3360 modem, please post back on your results.
Currently Being ModeratedFeb 1, 2013 7:56 PM (in response to Bob Timmons)
So I was considering getting the Motorola 2210 or 3360. The 3360 is currently out of my price range for something that isn't going to make or break my internet experience.
The 2210, however, is significantly cheaper yet it has awful ratings. I can't imagine it being MUCH worse than my discontinued 7 year old modem but what's your take on it?
Currently Being ModeratedFeb 1, 2013 8:04 PM (in response to shirtandtieler)
I've had mine for about 5 years. Flawless. I would buy another one tomorrow if needed, but I think it is officially discontinued. Might be available through online sellers, etc.
The 3360 appears to be very similar performance and setup wise.
Currently Being ModeratedFeb 1, 2013 8:30 PM (in response to Bob Timmons)
There are some on Amazon that are New and $60 but used ones sell for $15-20 which led me to believe their quality wasn't so great. However, I think I'll go ahead and buy one as you seem to know your stuff!
I shall report back with the final results when I get it!
Currently Being ModeratedFeb 1, 2013 8:32 PM (in response to shirtandtieler)
And of course, I just want to give you a bucket full of thanks as you've been a HUGE help to me. AT&T has been very....general....in their assisstance and always quick to move on to their next customer. The speed which you've replied back and the amount of thought that you put into my problem was much appreciated!