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Iphone 5 cant send texts or pictures

106581 Views 33 Replies Latest reply: Feb 9, 2014 3:25 AM by andyplee RSS
  • Metatron32 Level 1 Level 1 (0 points)
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    Oct 31, 2012 10:31 PM (in response to felix R.)

    My messaging is only working for about 1/3 of the people I attempt to text to. I don't know why my texts won't go through... I am having this problem with both people who have iphones and those who have driods... BOTHER!!

     

    I also am having trouble receibving my voicemail... jsut today I received messages that were recorded up to five days ago. My phone has been on the entire time and I have send and received calls, my voicemail is just not registering!! I'm with At&t. I'll call them tomorrow.

     

    btw - i checked my rate plan and i have the max messaging and digital plan. texting should not be an issue!

  • MO\'Sulli Level 1 Level 1 (0 points)
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    Nov 17, 2012 10:55 AM (in response to felix R.)

    I have Verizon's iphone5 and I found out that pic messages weren't working because I had Cellular Data turned off. To make sure it's On go to Settings\General\Cellular\ and turn On Cellular Data. I originally turned this off to avoid using Verizon's data but unfortunately it seems that it needs to be On to send/receive pics. Hope this helped...

  • Hazyin612 Level 1 Level 1 (0 points)
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    Dec 2, 2012 11:58 PM (in response to felix R.)

    I'm a new iPhone user and have been having problems sending pictures from the iPhone 5 to non-iPhones as well.  When I'm at home, my phone automatically switches connects to my wi-fi.  Looking for a solution to send pictures, I turned off wi-fi and used the phone's network to resend the pictures and they sent right away.  Another thing to try if using wi-fi.  

  • Sauceboyz Level 1 Level 1 (0 points)
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    Dec 3, 2012 6:15 PM (in response to felix R.)

    So after 3 hours on the phone with Verizon and 1 hour with Apple it turns out that there was a block on my number at Verizon for downloads and pictures. After that block was removed by Verizon, I can text again!

    I never had similar problems with my Blackberry. So make sure you don't have a similar block and don't waste your time resetting your phone your phone multiple times, and restoring from iTunes.

    Think different?

  • DexterII Level 1 Level 1 (10 points)
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    Jan 2, 2013 7:14 PM (in response to felix R.)

    I was having a similar problem where intermittently it would say send failure. But I realized that this would happen more frequently when I was home. I never really noticed before because soon as I enter my home my phone would automatically connect to my wifi and I couldn't tell what cellular network I was on (3G, 4G, LTE etc.) because the wifi bars would be in the place of that. But I soon realized it was switching frequently between 4G and LTE at home. I would get almost 5 bars all the time when it was on 4G but only like 2 or 3 when it decided to run on LTE instead. That's when the problem happened most, when it was on LTE. Maybe I live on the bare boarder for the LTE tower near me, but once I turned LTE off in the settings I've never had the sending failure again.

  • palau Level 1 Level 1 (0 points)
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    Jan 3, 2013 7:15 AM (in response to Metatron32)

    I have exactly the same problem (no voicemmail problems though) and I use AT&T as my carrier.  It happens randomly.  Especially if I attached a picture to a text msg.  Please tell me Apple is working on this issue!

  • joan1957 Level 1 Level 1 (0 points)
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    Jan 9, 2013 4:10 PM (in response to DexterII)

    I hope this helps me. Some times after restarting I can get pics to send other times it takes multiple times resending for it to finally go. Excited to try this!

  • SpideyPhiEpsilon Level 1 Level 1 (0 points)
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    Jan 22, 2013 10:10 PM (in response to felix R.)

    I discovered that I too had been having this problem.  My SMSs to friends with iPhones/iPads were getting through, but not my SMSs to my friends with other devices.  I called AT&T at 800-331-0500 and they told me that my  texting plan had fallen off when I upgraded to my iPhone 5.  So they reactivated my text plan and now I have texting capability again.  Hope that helps!

  • MontanaJoe Level 1 Level 1 (0 points)
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    Feb 1, 2013 10:35 PM (in response to felix R.)

    ANSWER

     

    Settings> General> Cellular> Roaming> Data Roaming (turn to on)

     

    Restart.

     

    Try it.

  • priscillafromvalparaiso Level 1 Level 1 (0 points)
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    Feb 19, 2013 7:14 PM (in response to felix R.)

    I had the same issue. I believe i have just solved it. Go to

    Settings>messages> turn on both SMS and MMS

     

    That solved it for me on iphone5

  • joan1957 Level 1 Level 1 (0 points)
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    Feb 21, 2013 9:15 AM (in response to felix R.)

    I have both SMS and MMS turned on but I had turned off the subject line and it seems to have helped the problem but not solved it. I am in the process of trying to figure out the order that I need attach the picture to the text in order for it to go through.  Sometimes it comes from the text message itself and sometimes it has to be generated from the picture.  UGH!!! iphone5 you are making me want to go back to an android!

  • Nonganingi Level 1 Level 1 (0 points)
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    Apr 6, 2013 2:54 PM (in response to felix R.)

    I have an iPhone 4 and any pictures that I receive from an iPhone 5 won't open.  I get the text and see the image but when I try to open it to see just the image my phone gets stuck in "Loading" mode.  I think they may have over-improved the images to the point that the files are too large for anyone to receive them.

  • HannyR Level 1 Level 1 (0 points)
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    Apr 19, 2013 7:22 PM (in response to felix R.)

    I had the problem and decided to resolve it. I don't use my cellular data just because I'm on a share plan. I thought even using wi-fi I could send pictures, but you need to have your cellular data on to send photos or other attachment. I just did that and it worked.

     

    Hope this helps!

  • bgblake Level 1 Level 1 (0 points)
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    Apr 24, 2013 7:11 AM (in response to felix R.)

    You should check Messaging settings.

     

    1. Open Settings
    2. Tap Messages
    3. make sure that in the SMS/MMS section that MMS Messing is turned on

     

     

    Note:  This feature can be turned off and you can still send MMS "Pictures" to another iDivice, when iMessage is turned on.

     

    I belive that this is probably the reason you are having this issue.

     

    Hope this solves your issue.  Good Luck!

  • Muzzy 7 Level 1 Level 1 (0 points)
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    May 27, 2013 9:39 PM (in response to felix R.)

    I Had this problem when my phone was new every service provider has a set of setup instructions for iPhone on there websites. Normally under help and support it will tell you to enter details into the cellular settings etc i did this and haven't had any probs since. Normally it is a service provider issue not a faulty iphone hope this helps , good luck

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