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TS4471: Aperture: Aperture may quit on launch after updating Aperture via the Mac App Store

Learn about Aperture: Aperture may quit on launch after updating Aperture via the Mac App Store

TS4471 Aperture (new) crashes on startup

728 Views 10 Replies Latest reply: Feb 2, 2013 5:15 AM by Frank Caggiano RSS
Inscapes Calculating status...
Currently Being Moderated
Jan 31, 2013 5:23 PM

hi Folks,

 

just purhased Aperture from the App Store for my MacBook Pro (4 year old, dual core, 4 gig ram, OSX 10.7.5)

 

I followed a support FAQ's instructions and trashed the installation, re-installed from the app store.

 

Same thing again, it crashes, with a long techno-gobbledegook message.

 

any hints on what I can do?

 

I could possibly install Aperture on my iMac, but again because I'm running

a slightly older OS (10.6.8 - and no, I don't want to 'upgrade'...), the recent version

of Aperture doesn't work in this system.  Unfortunate that Apple doesn't make

older versions available.

 

thanks for any suggestions ...

Aperture 3, Mac OS X (10.7.5)
  • léonie Level 8 Level 8 (46,330 points)
    Currently Being Moderated
    Feb 1, 2013 11:36 AM (in response to Inscapes)

    Please post the first 60 lines of the "long techno-gobbledegook message" you get, perhaps that will give us a clue what's going on

     

    Regards

    Léonie

  • Frank Caggiano Level 7 Level 7 (22,745 points)
    Currently Being Moderated
    Feb 1, 2013 12:03 PM (in response to Inscapes)

    Is this a totally brand new install of Aperture? You never had an older version or tried the demo out?

     

    Also create a new user account on your machine and log into that account and try running Aperture. Post back the results. If it crashes there too post the crash log as Léonie suggested.

  • Frank Caggiano Level 7 Level 7 (22,745 points)
    Currently Being Moderated
    Feb 1, 2013 5:34 PM (in response to Inscapes)

    Do you have Final Cut installed? The crash shows the classic symptoms of Aperture and Final Cut.

     

    If so the easiest thing to do is to reinstall the OS. It won't overwrite any of your user data it will just  put a fresh copy of the OS on your disk.

     

    Of course having a good working backup is always a good idea even more in cases like this.

  • Frank Caggiano Level 7 Level 7 (22,745 points)
    Currently Being Moderated
    Feb 1, 2013 7:22 PM (in response to Inscapes)

    re-install Lion and all will work .

     

    Earlier version of Aperture won;t fix it it is the interaction between the install of Aperture and Final Cut, once you have the problem the dynamic library that got messed (which is what the crash report shows) has to be put back on the system. The only way to fix that is to either try and dig it out of a backup or install the OS . Installing the OS is by far the easiest way to go.

  • léonie Level 8 Level 8 (46,330 points)
    Currently Being Moderated
    Feb 1, 2013 11:03 PM (in response to Inscapes)

    I just bought this computer from a friend, and there's a copy of MS Office & Toast on it, which he's lost hte serials for;

    Reinstall the system on top of your current system - don't wipe your disk. That will restore the corrupted PluginManager framework.

  • Frank Caggiano Level 7 Level 7 (22,745 points)
    Currently Being Moderated
    Feb 2, 2013 5:15 AM (in response to Inscapes)

    Glad it helped,

     

    regards

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