1 Reply Latest reply: Feb 2, 2013 1:23 AM by modular747
iamras Level 1 Level 1 (0 points)

My phone constantly turns off, and I don't know the reason why.


iPhone 5, iOS 6.1
  • 1. Re: Why does my phone turn off constantly?
    modular747 Level 6 Level 6 (16,495 points)

    Lots of possible reasons such as corrupted data or settings, a bad app, malfunctioning hardware, water damage, etc.  Previous hacking/jailbreaking  (or attempted hacking) which can't be removed is a common and non-fixable cause.

     

    Restore the phone, first using a backup, and if needed as a new phone, without using a backup.  If restoring as new doesn't help, you need warranty service from Apple or whoever provides this in your country.