2 Replies Latest reply: Feb 2, 2013 4:29 AM by Pizza98704
OhMyApple Level 1 Level 1 (0 points)

Hi there,


I got my son a iPod 5th gen for christmas, he has had trouble with the volume buttons, when he changes the volume it comes up saying headphones... he needs to insert headphones to cancel it out... is this supposed to happen ?? i don't think so!!


Thanks for reading.

  • 1. Re: Volume button on iPod 5th Gen !!??
    lllaass Level 10 Level 10 (142,155 points)



    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    -  Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar

  • 2. Re: Volume button on iPod 5th Gen !!??
    Pizza98704 Level 1 Level 1 (95 points)



    I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.


    • NO, thats is not supposed to happen! It only happens when the Headphones are in the jack
    • Hold the Sleep/Wake and Home Buttons for at least 10 sec. or until Apple Logo appears
    • Reset all the settings on Ipod
    • Restore it from a Backup


    Hope that helps!

    If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)