2 Replies Latest reply: Feb 2, 2013 7:34 AM by billy burnett
billy burnett Level 1 Level 1 (0 points)

Does Itunes or anyone know why the music is disapearing on random purchases and uploads?

 

After looking through numerous disscusions, there seems to be no feedback from Apple on the disapearing music from everyones library.

 

Has anyone received information as to why this is happening?


iTunes, Music Disapearing local & external
  • 1. Re: Apple Itunes Music Disapearing
    diesel vdub Level 7 Level 7 (21,935 points)

    billy burnett wrote:

    there seems to be no feedback from Apple on the disapearing music

    Of course there is no feedback from Apple.  As explicitly stated in the Terms of Use that we all agreed to when signing up for these forums, Apple does not participate here.

     

    The only reports I remember seeing about media missing from users libraries is the direct result of users incorrectly moving their music from one computer to another.

     

    Media simply does not disappear because iTunes was updated, or new media was purchased.

     

    Are you certain that the new media was actually downloaded?

  • 2. Re: Apple Itunes Music Disapearing
    billy burnett Level 1 Level 1 (0 points)

    No, I have to disagree.  The same thing happened to my upstairs neighbor.  You can see the files in the harddrive disapear right in front you.  Media is disapearing.  Purchased or not, it should not be happening.  I have been an iTunes user for over 20 years.  I know where my media is placed.  Not just music, but movies purchaed through iTunes.  Have you seen all the complaints on here discussing missing music, disapearing music?  Google it as well.