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slow youtube uploading

319 Views 8 Replies Latest reply: Feb 2, 2013 9:16 PM by mhau RSS
mhau Calculating status...
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Jan 30, 2013 5:53 AM

pls help me to fix my problem on my iphone 5 , everytime i watch youtube connection is too slow what will i do.

iPhone 5, iOS 6.1
  • diesel vdub Level 7 Level 7 (20,735 points)
    Currently Being Moderated
    Jan 30, 2013 7:27 AM (in response to mhau)

    When watching or uploading?  They are two different processes.

     

    Is this only on Wi-Fi, Cellular data, or both?

  • diesel vdub Level 7 Level 7 (20,735 points)
    Currently Being Moderated
    Jan 30, 2013 6:50 PM (in response to mhau)

    Does this occur with multiple different Wi-Fi connections?

    Does the issue occur when watching videos via Cellular data?

     

    Has any of the following been tried:

    Settings > General > Reset > Reset Network Settings

    Power cycle the router?

    Power cycle the Internet modem?

    Power cycle the iPhone?    

  • diesel vdub Level 7 Level 7 (20,735 points)
    Currently Being Moderated
    Feb 2, 2013 5:05 AM (in response to mhau)

    If all basic troubleshooting has been done and the issue is not specific to a single Wi-Fi connection, it may be a hardware issue with the device.

     

    Take it to Apple for evaluation and possible replacement.

  • diesel vdub Level 7 Level 7 (20,735 points)
    Currently Being Moderated
    Feb 2, 2013 7:06 AM (in response to mhau)

    Take it to whomever provides support in your country.

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