1 Reply Latest reply: Feb 2, 2013 9:21 AM by Ralph9430
glennpjr1967 Level 1 Level 1 (0 points)

Since my I phone 4S upgraded to version 6, I cannot get it to sync with my computer. Can anyone help?


iPhone 4S, iOS 6, Having issues with I tunes.
  • 1. Re: I phone will not sync up since version 6 upgrade, please help
    Ralph9430 Level 6 Level 6 (13,310 points)

    What version of iTunes do you have on your computer. You need iTunes 10.7 or later with iTunes 11.0.1 being the current version. Also iTunes 11 changed how iTunes looked. To make it appear more like what you saw in earlier versions of iTunes use the View menu to view the Left Sidebar.

     

    If you still do not see your device listed reboot your computer. Then reset your device like this:

     

    Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.