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Installed Epson drivers for Artisan 730; PS quits on startup at "building Twain..."

460 Views 5 Replies Latest reply: Feb 2, 2013 11:18 AM by BDAqua RSS
Paul Elson Calculating status...
Currently Being Moderated
Jan 30, 2013 8:18 PM

OS, CS 3


Where/how do I de-install the drivers.  I de-installed the package receipts in the Library, but that didn't help.



iPad Wi-Fi + 4G, iOS 5.1
  • BDAqua Level 10 Level 10 (114,665 points)

    Hi Paul,


    Package Reciepts only tell the OS wahat is installed & what Permissions it should have.


    Could be many things, we should start with this...


    "Try Disk Utility


    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."



    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.


    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)


    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

  • BDAqua Level 10 Level 10 (114,665 points)

    Open Console in Utilities & see if there are any clues or repeating messages when this happens.

  • BDAqua Level 10 Level 10 (114,665 points)

    Hi Paul, I can;t really tell what is the cause there, but sometimes the CD versions of the drivers are not the latest, see if this contains a newer version of Print 2 CD, or a newer driver...



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