Skip navigation

Why won't the App Store let me download Mountain Lion even though my system meets the requirements?

794 Views 15 Replies Latest reply: Feb 7, 2013 6:52 AM by chrismcobble RSS
1 2 Previous Next
Nancy Polend Calculating status...
Currently Being Moderated
Feb 2, 2013 11:18 AM

I am trying to purchase and download Mountain Lion from the App Store.  I have all the requirements met, but I get an error message saying my computer is not compatible.  What's up and how do I fix it?  Here are 2 screen captures of my system specs:

 

Screen shot 2013-02-02 at 1.57.28 PM.pngScreen shot 2013-02-02 at 2.14.53 PM.png

MacBook Pro, Mac OS X (10.6.8), Core Duo 2
1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.