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Where can I find a place for complains (Apple Support is helpless/hopeless)?

496 Views 7 Replies Latest reply: Feb 5, 2013 5:28 AM by ~Bee RSS
tald Calculating status...
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Feb 2, 2013 8:49 AM

I have quite a lot problems with Apple hardware and software. After spending several hours to find solutions on the Apple site and also from external sources, my effort gave 0 results. Can anybody tell to the Apple folks, sitting on the Olympus, that ignoring users is like shooting your own leg?


Here is a list describing some of the problems:

1. My iPad refuses to collaborate with my brand new Mac Mini.

2. Some of my purchased stuff does not show on the iPad.

3. There is no way to simply delete 10000 photos from my iPad. (I have tried all prescriptions described at Apple Support Communities, nothing helps. Some of them even don't resemble options on my iPad.) . I am going to RESET the iPad, probably that is the best solution.

4. I am unable to download purchased software and reinstall it.

5. My new Mac Mini reboots itself unpredictably once or twice every day. I am sending everyday reports to Apple folks. Anybody knows what they are doing with these reports?


Anybody shares my experience?



Mac mini, Mac OS X (10.7.4), 8 GB, 2.5 GHz Intel Core i5


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