Skip navigation

MacBook cannot connect to internet

542 Views 5 Replies Latest reply: Oct 24, 2013 8:53 PM by JonNoriega RSS
trilbyquee Calculating status...
Currently Being Moderated
Feb 2, 2013 8:25 AM

I have a MacBook Pro running 10.8.2. As of yesterday, I can't connect to the internet via my wifi network. I know there is nothing wrong with the network, because my other devices are connecting just fine. My MacBook also works fine if I plug in the ethernet cable. Also, it is able to connect and work on nearby unprotected wifi networks, but I don't want to use these for obvious reasons.

 

The wifi status bar shows a full connection to my wifi network, but when I try to go to a webpage Google Chrome says: "This webpage is not available." At the bottom of the page it says: "Error 102 (net::ERR_CONNECTION_REFUSED): The server refused the connection." I know it's not just a problem with Chrome because Safari doesn't work and neither does any application that uses an internet connection.

 

Any help would be appreciated! Thanks!

MacBook Pro, OS X Mountain Lion (10.8.2)
  • JonNoriega Calculating status...
    Currently Being Moderated
    Feb 2, 2013 8:39 AM (in response to trilbyquee)

    I had the same thing happen to my MacBook and this may sound silly, but I re-started my modem and it started working/connecting (have Comcast). 

     

    It was wierd because my wife's and my iPad and iPhone were connected and so was every other device in the house, but my MacBook wouldn't connect.  I was about to head to call Apple but I thought I'd just restart my modem and voila... it worked. 

     

    I'm not saying that it would work for you, but it did for me... go figure.  Good luck, my friend.

  • JonNoriega Level 1 Level 1 (50 points)
    Currently Being Moderated
    Feb 2, 2013 12:53 PM (in response to trilbyquee)

    cool!  it's wierd, huh?

  • Simone_10 Calculating status...
    Currently Being Moderated
    Apr 13, 2013 1:34 AM (in response to JonNoriega)

    I have the same thing happening right now, but I have to restart the modem more than 5 times a day to keep my Macbook connected to the internet. Do you have that too or did you just restarted the modem ones and it worked all fine?

  • JonNoriega Level 1 Level 1 (50 points)
    Currently Being Moderated
    Oct 24, 2013 8:53 PM (in response to Simone_10)

    I bought the MacBook Pro Retina 13" about 6 months ago.  I have infinity-comcast.  All my windows devices including iPhones (4 in the household) work fine but my MacBook kept disconnecting. 

     

    I called my internet provider, they came out changed the modem... same thing.  I took the MacBook back to apple (thank God for AppleCare) and found  out that something was wrong with the internet chip (sorry I'm not too technical here) so they replaced my MacBook with another one.

     

    Merry XMas to me and thank you Apple.  Now, the new one works fine.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.