HT201420: If you get an alert about the SIM card in your iPhone

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stitcher 445
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Q: The sim card for my new iphone is not working and I can't get the sim card 'drawer' open - also can't get a telephone appointment with apple until Monday evening - any ideas?

The sim card for my new iphone 4, purchased today, is saying the sim card is not installed.  I have followed the directions included on the support page but have two problems.  1.  I can't open my sim card sleeve with the key and  2.  I can't get any apple support until Monday evening - can anyone help please?

iPhone 4, iOS 6

Posted on Feb 2, 2013 2:41 PM

by sberman,Solvedanswer
sberman sberman
Level 8 (40,200 points)
A:

Hope this photo helps.

 

Screen Shot 2013-02-02 at 2.54.52 PM.png

Posted on Feb 2, 2013 2:55 PM

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stitcher 445

Q: The sim card for my new iphone is not working and I can't get the sim card 'drawer' open - also can't get a telephone appointment ... more

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