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iphone3 not recognised by itunes

148 Views 6 Replies Latest reply: Feb 2, 2013 4:24 PM by sberman RSS
imeldajunk Calculating status...
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Feb 2, 2013 3:49 PM

I'm running Windows Vista. I have updated to the latest version of iTunes (v11). I have updated the iPhone to the latest version ios 6.1. When I plug in the iPhone it doesn't appear in the list of devices. I have run a diagnostics check in iTunes but it says there is no iPhone found. Windows is detecting the iPhone, and I can view it in the Windows Explorer. I have run through the recommendations on the iTunes website 'iPhone not appearing in iTunes' but still no solution.

 

Please help.

iPhone 3G, Windows Vista

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