Skip navigation

iphone3 not recognised by itunes

148 Views 6 Replies Latest reply: Feb 2, 2013 4:24 PM by sberman RSS
imeldajunk Calculating status...
Currently Being Moderated
Feb 2, 2013 3:49 PM

I'm running Windows Vista. I have updated to the latest version of iTunes (v11). I have updated the iPhone to the latest version ios 6.1. When I plug in the iPhone it doesn't appear in the list of devices. I have run a diagnostics check in iTunes but it says there is no iPhone found. Windows is detecting the iPhone, and I can view it in the Windows Explorer. I have run through the recommendations on the iTunes website 'iPhone not appearing in iTunes' but still no solution.


Please help.

iPhone 3G, Windows Vista


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.