2 Replies Latest reply: Feb 2, 2013 6:23 PM by kelz.roberts
kelz.roberts Level 1 Level 1 (0 points)

I recently had a restore error on my iphone in which i had to restore my iphone back to factory settings, i am now trying to restore the backup on itunes however it is not accepting my password. Does anyone know how to reset the password?

iPhone 4S
  • 1. Re: Device Backup Password
    sberman Level 7 Level 7 (24,500 points)

    Read the "iTunes and Encrypted Backups" section here:


    iTunes: About iOS backups


    As it says, you will have to set up your iPhone as a new device.

  • 2. Re: Device Backup Password
    Lawrence Finch Level 7 Level 7 (25,980 points)

    You cannot reset the password. You must remember (or guess) the backup password that you entered the first time you made an encrypted backup. It is a password that you have used before, because you entered it (even if you don't remember doing so).


    If all else fails Elcomsoft makes a decent password cracker, but it is a professional tool and is priced correspondingly. They do have a free trial version that will give you the first two characters of the password which may be helpful.