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iPhone won't show up in iTunes 11.

122918 Views 76 Replies Latest reply: Apr 12, 2014 11:36 AM by Rad Punk RSS Branched to a new discussion.
  • mife Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 13, 2012 1:31 PM (in response to saaamo)

    I have iPhone 4S with latest version.

    I Sync it with my MAC, that also has the latest versions regarding OS).

     

    Last week I got problem with my iPhone that has to do with the upgrade to 6.0, old shortcuts (representing in apps, like 'settings' etc.) is replaced but was still in the program synconisation view in iTunes... However during this period iTunes 11 was released and I installed it.

     

    No problem except the thing with the old shortcuts was still there. In order to fix the problem I deleted the old shortcuts directly on my iPhone homescreen wich resulted into that I couldnt no longer reach settings on my iPhone (!!)

     

    Backup and then recovery was the only resonable way to fix this.

     

    Did Backup - no problem.

    Did recovery - no problem.

    Started rollback of backup from iTunes - no problem

     

    But the problem now is that I cant get pass the "backup-rollback"-screen!

     

    Any clues??

     

    ps. Sorry that the screenshot is in swedish ,p ds.

    iTunes.jpg

  • mamus Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 8, 2013 8:03 AM (in response to saaamo)

    Did you ever get this resolved?  I"m having same issues, device shows up on my computer, but ever since installing Itunes 11 my iphone will not show up in itunes.  Tried everything!!!

  • John Brock Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 8, 2013 8:29 AM (in response to mamus)

    In my case, it turned out to be a bad data port in the iPhone. It sould charge but not connect to iTunes. Updating to iTunes 11 was just coincidental with the port going bad. I replaced the port (ifixit.com) and that solved the problem for me.

     

    JB

    Seattle

  • mife Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 8, 2013 9:14 AM (in response to mamus)

    Not sure if it was the best (easiest) way but I solved it as follows:

     

    1) Ensure Did that all the info was either synced to iCloud or copied to my computer with the program "Image Capture"

     

    2) Removed all backups from iTunes / Preferences / Units

     

    3) connected the iPhone as a new device and when it was finished, I took a new backup

  • lowgear235 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 9, 2013 7:06 AM (in response to saaamo)

    My iPhone 4s wasn't showing up in iTunes 11 as a device, nor was my computer showing on the phone as available over wifi for syncing. I did a reset on the phone and when I plugged back into the USB port it showed right up in iTunes, and wifi sync then worked as well. Celestial bodies are now back in proper alignment!

  • mismo42 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 2, 2013 7:13 PM (in response to saaamo)

    Something else to consider - for me it was due to an "unauthorized" cord.  I was using a non Apple cord which charges the phone just fine - but would not sync.

  • Myan Deter Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 3, 2013 9:02 AM (in response to saaamo)

    my problem was that on a windows computer I had "Disk Use" turned on.. this makes the ipod only come up as a device or camera. Plug into windows computer and see if it will load into itunes. if so .. turn off manually manage music and disable disk use. then stop the sync if necessary. eject and try on mac. this worked for me... sorry for the terrible grammar and spelling. I just wanted to post quickly as i just figured out my solution.

  • Strnak1996 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 8, 2013 3:49 AM (in response to saaamo)

    mines doing the re rolling thing aswell. i plug my iphone in and it keeps saying restore from back up or set as new iphone, it doesnt go into the iphone menu so i can sync music and so on.... WHAT DO I DO< SOMEONE HELP ?????

  • jose\'s iPhone Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 23, 2013 10:46 AM (in response to Neogriff)

    Dude. YOU DID IT FOR ME BRO! THNAK YOU! i encorage everyone to follow these spesific steps, AS A MATTER OF FACCT, untill i did THESE STEPS, MY PC WOULD ALSO NOT RECOGNIZE MY IPPHONE IT WOULD ONLY MAKE THE NOISE! AFTER THESE STEPS PROVIDED BY NEOGRIFF EVERYTHING WORKED LIKE A CHARM!!!!   

     

     

                "If you have any USB devices connected, disconnect them. Also disconnect from the internet and turn off your antivirus before you connect your idevice. Reboot the idevice as well before connecting to the laptop. -Neogriff

  • Doug299 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 9, 2013 6:13 PM (in response to saaamo)

    I have recently had the same issue. Read this page. Got PO'd. Realized i was using after market iphone cord. Used original cord and it showed up instantly. Worth a try if any one has this problem.

  • wolfcutter Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 17, 2013 9:41 AM (in response to Doug299)

    Had the same problem. Make sure your usb cord is connected to the computer, not the monitor. Had mine connected to the Display USB port - phone wouldn't show up. Moved it to the usb port on the Mac Pro and it appeared.

  • Ian Grant-Sowden Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 20, 2013 11:48 AM (in response to saaamo)

    Try and follow this it worked for me- support.apple.com/kb/TS1538

  • chrisfromhope Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 30, 2013 10:32 PM (in response to saaamo)

    I also had an iphone 4s which would not show up in newly upgraded itunes 11.  After all the recommendations of changing cables, shutting down, nothing worked until I took out the sim card from phone and put it back in again!

  • Blaire123456 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 17, 2013 7:31 AM (in response to saaamo)

    Uhmm.. try this out, go to itunes. click controls. then click eject. this thing worked out for me just fine. )))

  • Blaire123456 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 17, 2013 7:32 AM (in response to saaamo)

    Uhmm.. try this out, go to itunes. click controls. then click eject. this thing worked out for me just fine. )))

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