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"Other" data (iPhone) - How do I remove this junk?

1185344 Views 1,155 Replies Latest reply: Apr 11, 2014 8:07 PM by Mr. Luigi RSS Branched to a new discussion.
  • suzidownunder Calculating status...

    After upgrade to ios 6.1 on my iPad mini my 3g would not work even though i could see it displayed in top corner.


    I did this:


    Go to:  settings/mobile data/APN settings/APN - delete whatever is there and change to:


    This works in Australia for Vodafone.


    I would presume other carriers have a similar fix.

  • everkleer Calculating status...

    Henry, what software are you using for photos?  I'm not sure if your on a PC or Mac (from one of your previous posts I'd assume Windows PC?) but I can say iPhoto on the Mac would definately be fine and not identify them as duplicates, and I'd assume any software that's made for importing/storing photos would work the same way.  At least with iPhoto, I'm pretty sure it checks all the metadata(date, time, size, location, etc.) and maybe even some of the file data itself to determine duplicates - in fact I don't even know if filename is a factor in that.  I would bet that the only way you MIGHT not be fine is if your are just throwing all the photos into one big folder without the use of photo management software.

  • iOSGuy2012 Level 2 Level 2 (195 points)

    "Other" is not just corrupt software. It is labeled as the iOS Operation System. When adding certain content that's not related to "Audio, Pictures, Apps" in other words (Text Messages, Settings, Contacts, Events, Application Data (AKA Saved Games) etc, this also falls into the "Other" category.

  • everkleer Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 1, 2013 9:41 PM (in response to Edg-R)


    In regard to your chat with iMobile, do you believe it might be possible for them to clean this data?  I don't know a lot about the limitations of computer software in regards to what it can and can't do with a non-JB iOS device, but it seems unlikely to me that they'd be able to clean it since it seems with all other methods we need access to the root of the device (ie. Jailbreak) to see the attachment data on the actual devices.


    That said, since there are many apps out there that let us browse through data in our backups, I'm surprised there aren't any that can let you delete data without corrupting the backup.

  • Edg-R Level 1 Level 1 (10 points)

    No idea to be honest. Lets hope so.


    They already managed to get deep enough to clear out sync-failed media files, temp files, etc.
    Screen Shot 2013-02-01 at 11.44.11 PM.png


    If they do manage to do it, it will be without jailbreaking.


    Look at my poor iPhone
    Screen Shot 2013-02-01 at 11.47.01 PM.png

  • everkleer Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 1, 2013 10:05 PM (in response to Edg-R)

    Thanks for the info, I hope they can do it!

  • greenieok Level 1 Level 1 (0 points)

    I have followed this thread with interest and I'll share what I've just done.


    I have had the iphone 3, 4, 4s and now the 5. I have always set up from a backup and I found the other growing each time.


    when i got the 5 the other was up to 2g. I noticed that every message i sent was stored on the phone. By using the search iphone right swipe thingy (forgive me i am no techy) and typing in a common word i noticed hundreds of messages appeared. I couldn't access them but they were there.


    I had a spare couple of hours last night so I decided to update to 6.1,  restore the iphone and set it up as new.


    The other shrunk to 500mb, then i added my music , 2.5g, and the other rose to 610mb. Then i added my apps, only 47 including facebook, and the other rose to 730mb.


    I then opened and used every app and had a good browse on safari and generally had a good play on the phone.


    My other now stands at 787mb so all in all a worthwhile exercise for me.


    Hope this helps.

  • BRAAP Calculating status...

    Good to hear, about to embark on "restore to new" myslef in a coucple minutes...


    iPhone 5 i64 gb, was iOs 6.0.1, now 6.1.


    Didn’t get the chance to restore last night, short and sweet version is iOs 6.1 so far has been fail, fail, FAIL, no win whatsoever. (gross battery consumption on LTE, loses cellular data connection). Gonna give 6.1 one last chance with a full restore to new, not backed up from previous. Hoping that will clear the “OTHER” and address the bugs brought about by my 6.1 update… fingers crossed, starting that now….



  • venkat0923 Calculating status...
    Currently Being Moderated
    Feb 2, 2013 8:00 PM (in response to Acqua)

    this little beauty "Settings/General/Usage/Music and then swipe left to right over the "All Music" entry and select Delete, then re-boot the iPhone." He stated, " you think it would delete all your music, but id doesn't"

    it worked for me i got my 3GB back

  • BRAAP Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 2, 2013 8:31 PM (in response to BRAAP)

    Restored to new was a success, (6 hours later and 4.8GB of OTHER is gone) still have iOs 6.1 will be keeping a sharp eye on the battery consumption and "OTHER". Reinstalled 12gb of music, all my PDFs in iBooks, 1.7GB of apps, couple hundred pics, set up all my contacts new again, set all my base phone settings how I think I want them, will update how its working out in a few days/week. Right now "other" is at a respectable .93GB, (only 930mb), Woohoo....


    As mentioned earlier, restoring to NEW is bitter sweet. Bummer having to go through it but a sense of relief starting fresh once the hard work is done. Just hoping the OTHER doesn't start growing again.


    Message was edited by: BRAAP; Typos...

  • James Paul Mallon Calculating status...

    OMG Oh My Goodness injust.JPG To amazing....

  • henry hooker Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 3, 2013 11:00 AM (in response to everkleer)

    Windows pc is correct. I usually cut and paste the pics into the correct folders, i.e daughter/vacations etc, but I also have a folder I use that I labeled iphone dump where I put all the pics in to go through later if in a hurry. I would guess that you're right on the photo tags, i suppose even if it started over @ 1 the date would still be different and the device technically would be different too so it seems logical that it'd recognize it as different.  I guess after that the only thing to worry about is the contacts.

  • Edg-R Level 1 Level 1 (10 points)

    Why contacts? Do you not have iCloud syncing set up for contacts?

  • Lawrence Finch Level 7 Level 7 (24,510 points)

    henry hooker wrote:


    I guess after that the only thing to worry about is the contacts.

    As the manual says, you should set up your iPhone to sync with an address book app on your computer or with iCloud. Once you have done this you don't need to worry about contacts. You can do the same for your Calendar.

  • henry hooker Level 1 Level 1 (0 points)

    I guess I must be confusing syncing with icloud and icloud backup.  I was thinking if restoring from new that I wouldn't be able to pull anything from the icloud because it would technically be a backup, restore and backup must have two different meanings and I'm mudding the two together.

    Under settings/icloud, I have everything but mail, safari, passbook, and documents & data turned on.

    Under storage & backup I have icloud backup turned off, with my other getting so high, so was the icloud backup so I turned it off and started syncing to itunes manually more often.

    Anything I need to turn on that I'm missing?

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