Currently Being ModeratedJan 1, 2013 12:52 AM (in response to Boo 3)
They need to make it wer u can send it to your alternate email
Currently Being ModeratedJan 2, 2013 4:49 PM (in response to Boo 3)
To do this contact apple support go to lost or forgotten apple I'd password click continue
U can call them or chose to schedule a call once u select which one you enter your information and they will call them tell them you have forgotten your answers so therefore cannot buy anything they will walk you through the steps they will in the end set it up for you to re set up your questions
After write down ur answers so you can't forget
I had the same problem just got it taken care of
Hope I helped
Currently Being ModeratedJan 2, 2013 10:45 PM (in response to Boo 3)
Okay seriously this is so frustrating, I don't remember my old security question answers, and when I got a new iPhone and computer, it wouldn't let me purchase anything from the iTunes store unless I answered the security questions. I went online to find out how I could change them, I went to 'Manage My Account' and everything, but it freaking required me to put in the security answers I had forgotten, to change them!! Apple needs to seriously create a much simpler way to do this. It's extremely irritating.
Currently Being ModeratedJan 4, 2013 8:44 PM (in response to carl wolf)
When people complain that they have "forgotten" security questions - what's your mother's maiden name, what is your hometown, on which street did you grow up - you become suspicious that the device has been stolen. Why should Apple make it easier to make use of stolen property?
Because those aren't the questions they are asking. They are asking for obscure things that could have any number of possible answers on any given day. Not everyone remembers the name of thier first album - along with the correct spelling, syntax, etc. Personally, I would never select a question that didn't have a discrete answer, but kids don't always think those things through.
Currently Being ModeratedJan 5, 2013 2:35 PM (in response to GuardianAngels)
This solved my problem in about ten minutes of talking, very helpful. They just ask you stuff such as your serial number, email, etc, and then they let you reset it.
Currently Being ModeratedJan 7, 2013 7:49 PM (in response to Boo 3)
I can't buy anything!!! I've spent 4 hours going through google and apple support and nothing helps!
Currently Being ModeratedJan 12, 2013 5:39 PM (in response to Johnny-X)
How do you edit the questions?
Currently Being ModeratedJan 13, 2013 8:45 AM (in response to Boo 3)
I have this problem I login click passwords and security but I have to answer my previous questions and I don't know the answers and I can't call apple and I'm on a iPad 1
Currently Being ModeratedJan 20, 2013 11:01 PM (in response to Boo 3)
ITUNES SUCK RIGHT NOW IT WANT LET ME DOWNLOAD ANYTHING UNLESS I DO THE SECURITY QUESTION, WHICH I DONT REMEMBER DOING THEM!!!! SOMEONE HELP.......................
Currently Being ModeratedJan 25, 2013 9:39 PM (in response to MissSpade)
None can remember them !!!! Come on just give us back the reset option !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Currently Being ModeratedJan 27, 2013 11:51 AM (in response to Johnny-X)
I tried to do that but in order to get access to password & security you need to provide answers(that I don't know) to the questions!
Currently Being ModeratedFeb 3, 2013 12:28 AM (in response to Boo 3)
But when i go to change my security questions, it ask's me to provide them so i can get onto the PW & Security page.
sent to mail
Currently Being ModeratedFeb 3, 2013 1:11 AM (in response to Jacodile)
"Because those aren't the questions they are asking. They are asking for obscure things that could have any number of possible answers on any given day. Not everyone remembers the name of thier first album - along with the correct spelling, syntax, etc. Personally, I would never select a question that didn't have a discrete answer, but kids don't always think those things through. "
Let's assume that the question that are asked are obscure - they aren't, but play along for just a few minutes. The answer to an obscure question does not need to be related to the question. Let's use you example, "What is the title of the first album you purchased just after you turned 15?" Your answer can be anything, for example, your mother's maiden name, the number of the fingers on your left hand, or the city in which you were born. Pretty simple, nes pa? Too, anyone who answers an obscure question, and takes no steps to mitigate the inconvenience caused by a momentary lapse of reason - making a note of the answers, for instance - richly deserves the ensuing inconvenience. IMHO.
Currently Being ModeratedFeb 3, 2013 3:46 PM (in response to Boo 3)
I should have shot the guy who came up with those questions
Currently Being ModeratedFeb 4, 2013 6:05 AM (in response to carl wolf)
I am very good about saving my passwords, I have Lastpass on my computers, phone, and tablet. I don't remember ever setting those questions originally and mysteriously didn't save the answers. Further, I KNEW my account password but Apple wouldn't let me sign in without providing answers to the questions. In my case, I think Apple just "enabled" the questions on my account without having any answers. As I mentioned earlier in the thread, I was finally able to regain access to my account after fumbling through different Apple support sites until one of them magically allowed me to sign in (using my known password!) and then I reset the questions.
The real issue here is that Apple seems to have no policy for recovering your account if the answers to the questions are lost or forgotten. Do they expect users to forfeit all of their purchases?