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MacBook Air Registration in supportprofile.apple.com failed

605 Views 2 Replies Latest reply: Feb 3, 2013 3:12 AM by BrianBond RSS
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Feb 2, 2013 4:15 AM

I have a MacBook Air and I am trying to register it using my Apple ID on the site supportprofile.apple.com but I get the message that the device is associated with another Apple ID.  I use my 'normal' Apple ID for iTunes, iCloud on the device but it is not attached to that ID so I must have registered it using another one but I don't know which one.   Is there any way to determine which Apple ID my MacBook Air is associated with? 

 

Thanks in advance for the help.

 

Brian

MacBook Air, iOS 6.1
  • dominic23 Level 6 Level 6 (18,350 points)

    You may find info from this article helpful.

     

    http://support.apple.com/kb/HT4627

     

    Note: Removing a device from your Apple ID does not override the 90 day timer. The timer must complete 90 days from the day the device was associated before it can be associated to another Apple ID.

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