7 Replies Latest reply: Feb 6, 2013 6:17 PM by BDAqua
Samuel Page Level 1 Level 1 (0 points)

Curious little problem, my Mac mini will simply restart itself if ‘Shut Down . . . ‘ from the apple menu.  The start up screen will provide a message indicating there was a problem causing the computer to restart. 

 

I can force shut down by holding down the power button at the back of the machine but miss the convenience of shutting it down from my sofa.  Any suggestions?


Mac mini, OS X Mountain Lion (10.8.2)
  • 1. Re: Mac mini will not shut down from Apple Menu
    BDAqua Level 10 Level 10 (116,470 points)

    Hi Samuel,

     

    Have you done a PRAM reset, CMD+Option+p+r...

     

    http://support.apple.com/kb/HT1379

     

    In fact, do 3 in a row, takes a bit of time.

     

    Intel-based Macs: Resetting the System Management Controller (SMC)...

     

    http://support.apple.com/kb/HT3964

  • 2. Re: Mac mini will not shut down from Apple Menu
    Samuel Page Level 1 Level 1 (0 points)

    Thank you for your suggestions but unfortunately neither work.

  • 3. Re: Mac mini will not shut down from Apple Menu
    BDAqua Level 10 Level 10 (116,470 points)

    I'm guessing some power issue on a USB device.

     

    Open console in Applications>Utilities, check the system log for the date/time of the last problem  & the Startup right after that for clues.

  • 4. Re: Mac mini will not shut down from Apple Menu
    Samuel Page Level 1 Level 1 (0 points)

    hum . . . the problem reports are a little beyond me unless I'm told to look for something specific.  I've cut and pasted the last problem report below, maybe something is obvious (but not to me).

     

    Its worth mentioning that I have also noticed that the optical drive doesn't receive discs anymore nor is seen in Finder (maybe linked to the problem)?

     

     

    Interval Since Last Panic Report:  163995 sec

    Panics Since Last Report:          9

    Anonymous UUID:                    259AA2E2-41A4-6F94-98AB-563ECC5832FB

     

     

    Sun Feb  3 17:18:04 2013

    panic(cpu 1 caller 0xffffff80172b7bd5): Kernel trap at 0xffffff80172c3e10, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0xffffff80feacfa20, CR3: 0x0000000019f20000, CR4: 0x0000000000000660

    RAX: 0xffffff80e2cb5100, RBX: 0x0000000000110000, RCX: 0x0000000000000440, RDX: 0x0000000000000040

    RSP: 0xffffff80ff16bea0, RBP: 0xffffff80ff16bf20, RSI: 0x0000000000000440, RDI: 0xffffff80feacfa20

    R8:  0x0000000000110000, R9:  0x00000000000000ff, R10: 0x0000000000000000, R11: 0x0000000000000040

    R12: 0x000000008e4d3a9e, R13: 0x0000000000003a00, R14: 0x0000000000000000, R15: 0xffffff8017739460

    RFL: 0x0000000000010002, RIP: 0xffffff80172c3e10, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0xffffff80feacfa20, Error code: 0x0000000000000000, Fault CPU: 0x1

     

     

    Backtrace (CPU 1), Frame : Return Address

    0xffffff80ff16bb40 : 0xffffff801721d626

    0xffffff80ff16bbb0 : 0xffffff80172b7bd5

    0xffffff80ff16bd80 : 0xffffff80172ce4ed

    0xffffff80ff16bda0 : 0xffffff80172c3e10

    0xffffff80ff16bf20 : 0xffffff80172c4175

    0xffffff80ff16bf60 : 0xffffff801723dcde

    0xffffff80ff16bfb0 : 0xffffff80172b26b7

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    12C60

     

     

    Kernel version:

    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

    Kernel slide:     0x0000000017000000

    Kernel text base: 0xffffff8017200000

    System model name: Macmini4,1 (Mac-F2208EC8)

     

     

    System uptime in nanoseconds: 637350403028

    last loaded kext at 75211055516: com.regularrateandrhythm.driver.RowmoteIREmu          1.0 (addr 0xffffff7f994af000, size 12288)

    last unloaded kext at 221321393282: com.apple.driver.AppleMCP89RootPortPM          1.11 (addr 0xffffff7f99130000, size 24576)

    loaded kexts:

    com.regularrateandrhythm.driver.RowmoteIREmu          1.0

    com.cleancutcode.displaypadframebuffer          14

    com.Cycling74.driver.Soundflower          1.5.2

    com.cleancutcode.displaypaddriver          14

    com.apple.driver.AppleBluetoothMultitouch          75.15

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AGPM          100.12.69

    com.apple.driver.ApplePlatformEnabler          2.0.5d4

    com.apple.driver.AppleHDA          2.3.1f2

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleMikeyDriver          2.3.1f2

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33

    com.apple.driver.AppleUpstreamUserClient          3.5.10

    com.apple.driver.AppleMCCSControl          1.0.33

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleLPC          1.6.0

    com.apple.GeForce          8.0.0

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.ApplePolicyControl          3.2.11

    com.apple.driver.Oxford_Semi          3.1.0

    com.apple.driver.AppleIRController          320.15

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.iokit.SCSITaskUserClient          3.5.1

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.2.2

    com.apple.driver.AppleSDXC          1.2.2

    com.apple.driver.AppleUSBHub          5.2.5

    com.apple.driver.AppleFWOHCI          4.9.6

    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3

    com.apple.driver.AirPort.Brcm4331          602.15.22

    com.apple.driver.AppleEFINVRAM          1.6.1

    com.apple.driver.AppleUSBEHCI          5.4.0

    com.apple.driver.AppleUSBOHCI          5.2.5

    com.apple.driver.AppleAHCIPort          2.4.1

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.7

    com.apple.driver.AppleACPIButtons          1.6

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.6

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.driver.AppleBluetoothHIDKeyboard          165.5

    com.apple.driver.AppleHIDKeyboard          165.5

    com.apple.driver.IOBluetoothHIDDriver          4.0.9f33

    com.apple.driver.AppleMultitouchDriver          235.28

    com.apple.driver.DspFuncLib          2.3.1f2

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.driver.AppleHDAController          2.3.1f2

    com.apple.iokit.IOHDAFamily          2.3.1f2

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.kext.triggers          1.0

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.driver.IOPlatformPluginFamily          5.2.0d16

    com.apple.nvidia.nv50hal          8.0.0

    com.apple.NVDAResman          8.0.0

    com.apple.iokit.IOAudioFamily          1.8.9fc10

    com.apple.kext.OSvKernDSPLib          1.6

    com.apple.iokit.IOSurface          86.0.3

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.iokit.IOBluetoothFamily          4.0.9f33

    com.apple.driver.AppleSMC          3.1.4d2

    com.apple.driver.AppleGraphicsControl          3.2.11

    com.apple.iokit.IONDRVSupport          2.3.5

    com.apple.iokit.IOGraphicsFamily          2.3.5

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1

    com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.1.1

    com.apple.iokit.IOFireWireSBP2          4.2.0

    com.apple.iokit.IOUSBHIDDriver          5.2.5

    com.apple.driver.AppleUSBComposite          5.2.5

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.5.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOUSBUserClient          5.2.5

    com.apple.iokit.IOEthernetAVBController          1.0.2b1

    com.apple.iokit.IO80211Family          500.15

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOUSBFamily          5.4.0

    com.apple.iokit.IOAHCIFamily          2.2.1

    com.apple.driver.NVSMU          2.2.9

    com.apple.driver.AppleEFIRuntime          1.6.1

    com.apple.iokit.IOHIDFamily          1.8.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          344

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.6

    com.apple.iokit.IOPCIFamily          2.7.2

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    Model: Macmini4,1, BootROM MM41.0042.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 8 GB, SMC 1.65f2

    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147314431

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147314431

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)

    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB

    Serial ATA Device: HL-DT-STDVDRW  GA32N

    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06600000 / 3

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0x06630000 / 6

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x06500000 / 2

    FireWire Device: unknown_device, Iomega HDD, 800mbit_speed

  • 5. Re: Mac mini will not shut down from Apple Menu
    BDAqua Level 10 Level 10 (116,470 points)

    Hmmm, I suspect the non-Aple drivers...

     

    com.regularrateandrhythm.driver.RowmoteIREmu          1.0

    com.cleancutcode.displaypadframebuffer          14

    com.Cycling74.driver.Soundflower          1.5.2

    com.cleancutcode.displaypaddriver          14

     

    Only have seen soundflower before, & it was the cause of a few problems, but another curious entry...

     

    FireWire Device: unknown_device, Iomega HDD, 800mbit_speed

     

    Does it work OK?

     

    Does disconnecting it & rebooting change anything?

  • 6. Re: Mac mini will not shut down from Apple Menu
    Samuel Page Level 1 Level 1 (0 points)

    I have deleted the apps associated with the non-apple drivers except for 'com.Cycling74.driver.Soundflower', I don't know what's associated with this.

     

    External hard disc is operating without any problems but disconnected it and rebooted . . . no change?

  • 7. Re: Mac mini will not shut down from Apple Menu
    BDAqua Level 10 Level 10 (116,470 points)

    We needto get rid of Soundflower...

     

    http://forums.macrumors.com/showthread.php?t=477256