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iPhone 5 headphone volume too low

112370 Views 215 Replies Latest reply: Apr 8, 2014 1:47 AM by Niddu RSS Branched to a new discussion.
  • Gen x Calculating status...
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    Jan 24, 2013 5:36 PM (in response to Mo_Jiwa)

    I Have the new ipod touch and that is just brilliant on my beats. However the iphone5 ***** at max volume it foesnt seem to have that loud and clear bass and mid. Its such a let down.

  • simonUK Calculating status...
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    Jan 29, 2013 1:49 PM (in response to Mo_Jiwa)

    Any update from anyone ? Spoke to apple and they are in denial...

  • RashyB Level 1 Level 1 (0 points)
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    Jan 29, 2013 3:57 PM (in response to simonUK)

    Crazy. What did they say?

    I've noticed that it is a combination of the iPhone 5 having lower volume along with the new headphones being much quieter. I have started using the headphones from the 4 and the sound is somewhat louder. Plus I have been told that there are new EU restrictions on sound levels that affect the 5. So with the actual lower volume, the new headphones and the new volume restrictions my listening experience is a disaster! Wish apple would sort it out.

  • simonUK Level 1 Level 1 (0 points)
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    Jan 30, 2013 12:57 AM (in response to RashyB)

    I used the apple call back service and he said they werent aware of any issues and that some people in the forums where say the i5 louder...


    I also went into a an apple store and as you know theres nothing genius about them infact dimwit came to mind... All he offered was a remanufactured phone. I tested some other i5s and they were the same..


    Im not convinced its the EU limiter as this is a "recommended" limit volume which can switched off.. There is definatly  new sound signature, i use the sennheiser ie 80s which have a base adjuster, for the i4s its on max, i5 minimum.. My B&Ws sound awful and muddy with i5 but great with i4s.


    I was hoping ios 6.1 would bring a fix but sadly not..


    The biggest reason for me owning the iphone series was for music quality and given i can no longer enjoy my music its time to look elsewere..


    I also have lumia 920, and with the various software improvements it actualy sounsd impresive far better than my I5..


    There are MANY other benefits , both nokia and microsoft seem to be trying very hard and are making good progress...

  • snoopjos Level 1 Level 1 (0 points)
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    Jan 30, 2013 3:21 AM (in response to simonUK)

    I have to agree with you. Think its time to move away from apple. They have been failing quite a lot recently and I never had a problem before(nothing to this extreme at least). I mean they are not even giving an explanation to this headphone issue..what kind of support is that??

    Its not a problem with the new headphones though. Because when I use them on my mac they are fine. The volume is only low on the phone. There is still no definite answer that tells wether its a hardware issue or a software issue.

    All I know is that im dissapointed and will not continue to support apple with their behaviour.

  • simonUK Level 1 Level 1 (0 points)
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    Jan 30, 2013 3:46 AM (in response to snoopjos)

    two tech staff in apple store Kingston just todat confirmed there is an EU volume limit applied in addition to,the recommended control..


    apple should have mentioned this upfront..


    bye bye apple

  • threllyp Level 1 Level 1 (0 points)
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    Jan 30, 2013 4:21 AM (in response to simonUK)

    if this is the case then i will definaitely be swapping over to android, as much as i hate to say it! The music player was a major reason i bought the iphone after having many ipods. The volume is just too low on the iphone 5 to put up with, and why should we be dictated to by the EU and/or apple how loud we can listen to our music?! Judging by the replies on this thread and the many other problems the phone has had of late, apple have definitely shot themselves in the foot this time.

  • maravy Calculating status...
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    Jan 30, 2013 4:34 AM (in response to Mo_Jiwa)

    Apple, wake up !! Otherwise your customers switch to other platforms where listen them!

  • fooz19 Level 1 Level 1 (0 points)
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    Feb 1, 2013 6:25 PM (in response to Mo_Jiwa)

    Seems this could be fixed with a software update as games are incredibly loud on my iphone 5.


    Is this just a total refusal from Apple to help with this?


    So many complaints from customers spanning 4 months, 16 thousand plus views and we still can't get a reply from apple.


    Support.. What Support?

  • simonUK Level 1 Level 1 (0 points)
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    Feb 2, 2013 8:07 AM (in response to fooz19)

    Im convinced the volume is restricted due to battery issues, its not EU policy.. I know far to many who carry a charging cable around with them and not many who are partuculaly impressed with their i5s certainly battery life..  Clearly apple have isses with the i5...


    My lumia 920 last 1.5 days, equivalent use on my i5 sam sim was 4-6 hours..

  • Jim_bob64 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 2, 2013 10:54 AM (in response to simonUK)

    Out of all the things I use my iPhone 5 for, music takes the least amount of battery power as the screen is off and requires no 3G connection.


    Is it worth me starting a new thread as the reason this one is ignored is that it's marked as problem solved.

  • simonUK Level 1 Level 1 (0 points)
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    Feb 2, 2013 12:42 PM (in response to Jim_bob64)

    Indeed Jim-bob, shame we cant "unresolve" this one..

  • madhusv Level 1 Level 1 (0 points)
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    Feb 3, 2013 12:03 PM (in response to Mo_Jiwa)

    Hi - I just purchased a I PHONE 5 - Unlocked from Apple and I am having the same problem. When I call someone, I can barely hear the other persons phone ringing or the person speaking. I have tried both with and without the head phones and I find the same problem. The volume is extremely low. I called Apple Support and they advised me to reset the phone, I tried everything that the tech support asekd me to do but the same problem persists. I mentioned to the support technicin that lot of people on this message board seem to having this problem and the technician told me that this is the first time he is hearing of such a problem. Can some on the is board please advise if these has been a fix for this issue. If not I am returning the IPHONE 5. Not worth $700 if the volume is not enough.

  • simonUK Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 3, 2013 12:51 PM (in response to madhusv)

    Personally i would return whilst you can, and when apple have recognised it and provided a fix you can decide if you want it or not..


    Otherwise book a session with a genius aka numpty at you local  apple store ...

  • Jim_bob64 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 6, 2013 7:21 AM (in response to simonUK)

    They need to fix it soon otherwise im done with Apple.


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