1 2 3 Previous Next 41 Replies Latest reply: Feb 3, 2013 12:34 PM by Csound1 Go to original post
  • 30. Re: I have 2 POP accounts and 2 IMAP accounts in Mail.....
    Csound1 Level 8 Level 8 (35,370 points)

    You can reinstall ML 'in place' (that is the default) nothing else should be affected .. but this is the real world so I advise backing up first.

     

    If this does not cure the problem then I suspect that the issue lies outside your machine.

     

    Do this (it's a test) make a rule in Mail to copy all incoming Mail to a local inbox as it arrives, then see if the email vanishes from it as well as the server folder.

     

    Also are you losing email from all accounts or only some?

  • 31. Re: I have 2 POP accounts and 2 IMAP accounts in Mail.....
    altv Level 1 Level 1 (35 points)

    Csound1

     

    I will think about re-installing OSx Mountain Lion. It will be easier if I can just install as is without having to delete the existing one. Thanks for that.

     

    I have set up a mailbox to get a copy of mail coming in to our main inboxes and will see if it helps. Will come back on that point as and when.

     

    Thanks

     

    altv

  • 32. Re: I have 2 POP accounts and 2 IMAP accounts in Mail.....
    Csound1 Level 8 Level 8 (35,370 points)

    Post back when you have some info/questions,

     

     

    Thanks

  • 33. Re: I have 2 POP accounts and 2 IMAP accounts in Mail.....
    altv Level 1 Level 1 (35 points)

    Csound1

     

    Will certainly do that. I have actually done a couple of test messages and they have gone to the new mailbox and at the moment are staying in the main mail boxes. So I will see what happens when messages come in from further afield.

     

    Cheers

     

    altv

  • 34. Re: I have 2 POP accounts and 2 IMAP accounts in Mail.....
    altv Level 1 Level 1 (35 points)

    Csound1

     

    Thought you might like to know that I did re-install the Mountain Lion and every thing appeared to go in OK. I could see no way of saving the installer, so just let it go along its' merry route!

     

    I then set the e mails up again, but used POP instead of imap, because at least the POP was working correctly for years and never had any problems until recently.

     

    However, today, there were problems with the e mails not staying on the server, even though the sent messages and deletions were remaining there! In desperation, I rang the Help Line of Plusnet and they were most helpful. They took me through changing the password for the router and the account I have with them. They sent some messages to me and checked the server and the messages appeared to be there. (Some of the messages they have sent me recently haven't even been received by me and I only saw them by going to the webmail page and looking at the Service Status messages which are effectively copies of the e mails they sent me!!)  So hopefully, with a fair wind, we have got it sorted, but I will not hold my breath, just in case!

     

    Many thanks for your help and patience in trying to get the problem resolved. Perchance we are there now.

     

    altv

  • 35. Re: I have 2 POP accounts and 2 IMAP accounts in Mail.....
    Csound1 Level 8 Level 8 (35,370 points)

    altv wrote:

     

    Csound1

     

    Thought you might like to know that I did re-install the Mountain Lion and every thing appeared to go in OK. I could see no way of saving the installer, so just let it go along its' merry route!

    You should have saved a copy before you clicked the install button, you can download it again if needed.

     

    But let's hope that this and Plusnets ssistance have fixed it.

  • 36. Re: I have 2 POP accounts and 2 IMAP accounts in Mail.....
    altv Level 1 Level 1 (35 points)

    Csound1

     

    I remembered a comment you made earlier in this discussion about saving, but when I went to download from "My Purchases" at the App Store, there was no facility for saving. It seems that I have to download it each and every time, which is a real pain in the butt!

     

    It still apears to be fine and operating as it should.

     

    Cheers

     

    altv

  • 37. Re: I have 2 POP accounts and 2 IMAP accounts in Mail.....
    Csound1 Level 8 Level 8 (35,370 points)

    altv wrote:

     

    Csound1

     

    I remembered a comment you made earlier in this discussion about saving, but when I went to download from "My Purchases" at the App Store, there was no facility for saving. It seems that I have to download it each and every time, which is a real pain in the butt!

     

    It still apears to be fine and operating as it should.

     

    Cheers

     

    altv

    You're missing something here. Download ML from the App Store and upon completion of the download you will arrive at a screen containing the button to start the install, if you do not press that button at that point you can make a copy of the installer (which will be in the Applications folder)

    Screen Shot 2013-02-03 at 1.56.25 PM.png

    If however you just press the button (after all it is there) your opportunity to make a copy is lost and another download will be required to get another installer. Yes, it's not really explained well anywhere, except (maybe) here

  • 38. Re: I have 2 POP accounts and 2 IMAP accounts in Mail.....
    altv Level 1 Level 1 (35 points)

    Csound1

     

    Many thanks. No wonder I could not see the save bit! I was expecting a button somewhere, but what you say suggests that Apple do not want people to save it. Strange.

     

    Incidentally, I installed it whilst in the Restoration system. Presumably, I could still get hold of the Finder window there and save as normal, though from what I recall, there was only a plain grey screen available to me with the install window amidships.

     

    Hopefully, I'll not need it for some time now!

     

    Cheers

     

    altv

  • 39. Re: I have 2 POP accounts and 2 IMAP accounts in Mail.....
    Csound1 Level 8 Level 8 (35,370 points)

    Actually no, if you are reinstalling from Recovery you are using the copy that was created when ML was installed and is therefore already saved (you can use it from Recovery whenever you like). For a separate copy of the installer (ie. to install on another machine) or to reinstall without going through recovery use the method I described before.

  • 40. Re: I have 2 POP accounts and 2 IMAP accounts in Mail.....
    altv Level 1 Level 1 (35 points)

    Csound1

     

    It did actually download the OSX. It took something like 120 minutes to down load and install. I had to make sure I was connected via Wi-Fi to enable everything to go forward. The messages on the screen, whist this was taking place was something like "Downloading x hours/minutes to completion." When all that had finished, it then said "Installation taking place" or something akin to that. The other way I know it was downloading was that I have nearly reached my 10gb usage amount this month on the Internet and the last time that happened was when I had to download it twice back in May/June last year! But not to worry, it went in and that was the main thing.

     

    altv

  • 41. Re: I have 2 POP accounts and 2 IMAP accounts in Mail.....
    Csound1 Level 8 Level 8 (35,370 points)

    altv wrote:

     

    Csound1

     

    It did actually download the OSX. It took something like 120 minutes to down load and install. I had to make sure I was connected via Wi-Fi to enable everything to go forward. The messages on the screen, whist this was taking place was something like "Downloading x hours/minutes to completion." When all that had finished, it then said "Installation taking place" or something akin to that. The other way I know it was downloading was that I have nearly reached my 10gb usage amount this month on the Internet and the last time that happened was when I had to download it twice back in May/June last year! But not to worry, it went in and that was the main thing.

     

    altv

    Yes, recovery does download an up to date copy of the OS usually, another good reason to make a 'stand-alone' version. (Which will need to be updated to the current version after installation) it's the same as far as time is concerned (roughly)

1 2 3 Previous Next