Skip navigation

iOS 6 App Store Crashing when trying to view Purchased apps

104902 Views 335 Replies Latest reply: Jun 5, 2013 9:30 PM by xStatiCa RSS Branched to a new discussion.
  • Menneisyys Level 4 Level 4 (1,300 points)

    amanikas wrote:

     

    Yes, I have 1200 apps, and on my ipad mini have pulled up purchases on # different networks now.  This is as of the update yesterday.  But maybe iphone is different.

    1200 apps? It's around the threshold of the app crashing, maybe.

  • E-D@N Calculating status...

    I think that this is the way for Apple to tell us to stop downloading apps from the App Store. So okay, I won't buy any more apps until this problem is fixed! Thank you Apple, now we understand!

  • jordoday Calculating status...

    That's my dilemma!  As I see the innovation in other mobile devices, I become sad that I am so deeply in bed with Apple!  I really like the Android OS.... how boring and messy is iOS.  You can't customize anything.  Well, you can create a really tacky looking folder.  Apple needs a complete overhaul on their iOS... not just this purchases issue. (Side note: other devices do seem cheaply made and my iphones and ipads feel like really quality devices.)  The biggest problem is all that money I have spent on apple apps.  And no boardgame developers waste their time building on the droid, so I'm stuck... hoping that apple steps it up.

     

    They need a new Jobs!

  • Howell Selburn Calculating status...

    I don't know what the threshold is, just that Im way over it. I hid 300 or so Apps and i can see my purchased Apps again. If Apple ever fixes them, I'll unhide them. I hid Apps I don't think I'll ever use again. I cant afford to replace my Apps so Android is not an option for me.

  • Menneisyys Level 4 Level 4 (1,300 points)

    jordoday wrote:

     

    That's my dilemma!  As I see the innovation in other mobile devices, I become sad that I am so deeply in bed with Apple!  I really like the Android OS.... how boring and messy is iOS.  You can't customize anything.

     

    You're right. Add Android's (and even Windows Phone / RT's!) much more liberal AppStore rules when it comes to, say computer / gaming console emulators,  hardware-accelerared media players or even alternative Web browsers. All those are forbidden by Apple. And Ihaven't even mentioned custumization, screen recording, quickly copying / sharing Gigabytes of files between apps, using external memory cards as true storage  etc. - all those are only available for jailbroken iOS devices, if at all. (For example, seamless and true call recording isn't possible on iOS at all, not even on jailbroken phones. You don't even need to root a lot of Android phones to be able to record your conversations.) No wonder geeks / power users (people that want as much power as possible) are leaving iOS.

     

     

    jordoday wrote:

     

    (Side note: other devices do seem cheaply made and my iphones and ipads feel like really quality devices.)

     

    Not necessarily. For example, Nokia's top WP phones (e.g., the Lumia 920) are far superior, hardware-wise, to those of Apple IMHO. (Of course they aren't Android but Windows Phone 8 seems to have a nice future.)

  • jordoday Level 1 Level 1 (0 points)

    Yes... a co-worker of mine has a WP and its a beaut!  I'm not used to comparing my apple devices to anything other that droids.  Like the samsung galaxies... not a bad looking phone but when you hold it, it feels like it's made by Little Tykes or something!

     

    Apple was once the status quo of the touch screen market, but they better really start innovating if they want to stay on top.  Isn't it sad that we can congregate here on these APPLE forums and still feel like we're talking in a silo where not a soul from apple is listening? 

     

    It's laughable that from the release of the ability for iOS users to see their Purchases in the app store that it's always been a crappy experience for anyone with hundreds of apps.  Initial deployment was rotten but at least it loaded for me after 10 mins or so (and maybe crashing a couple times as well).  But now... that screen won't even load at all!!  Poorly developed features like this make even a Blackberry enticing.  haha!

  • Home Button Level 2 Level 2 (375 points)

    Im trying to view my purchased items list on my iPod Touch 5th Generation that I restored as new today and it still crashes. The first time I tried it I didn't have any apps installed (besides the built in apps). The second time it worked because it switched to the iOS 5-style App Store with the A's over top 25, purchased etc. The third time I tried I had downloaded one app. It was back on the iOS 6 App Store and it crashed. Also I have a total of 672 purchased apps. None of them are hidden.

    Here are a couple of pictures of the App Store in the iOS 5 style after trying to acess purchased items and it crashes on the first try (after a DFU Restore, nothing is installed):

    IMG_0001[1].PNG

    IMG_0002[1].PNG

  • Niccuc Calculating status...

    First of all, I'm sorry for my English :)

     

    Hi, all. I have a doubt. I have more than 3000 iPhone apps and more than 1400 iPad apps. I get over time required error message. I hided many apps and now there are about 1900 iPhone apps and 1300 ipad apps not hidden. And now purchased section in AppStore WORK!!

    My doubt is: could be a particular app which make purchased section don't work? I read many people with less than 700 apps with same problem.

    Maybe to hide THAT particular app fix the problem?

    I repeat, mine is only a doubt, that's all :)

  • E-D@N Level 1 Level 1 (0 points)

    To all of us with this problem... Let's just email them, and make them see that there is a problem!

  • eduardoramalho Calculating status...

    Have the same problem on all of my devices (iPad 2, iPod touch 4g and iPhone 5). I have something around 2000-2500 apps.

  • CLMoses Calculating status...

    Everytime I contact them about this issue I am told to report the bug to:

     

                                 Apple Feedback:   http://www.apple.com/feedback

     

    Perhaps the key to getting this resloved is for each of us to continually post feedback to this link every single day until Apple does somethinbg about it!

  • materron Calculating status...

    Hi guys, i have the same problem with all my devices that has installed the 6th iOS version, so the problem is not the amount of purchased applications, because in ios 5 work perfectly in my ipad first gen, with the same apple id.

    The problem begun with de first ios 6 beta, yes, i am developer.

  • amanikas Calculating status...

    I'm not sure what you are saying. 

     

    This is very simple - imagine you have a game v1.2 that works.  The developer releases an update v1.3, you install it, and it does not work.  The new version was poorly designed and/or tested.

    The app store app on the ipad is the same, except we don't choose to update it.  The app store installed under IOS5 is different from IOS6 - they look completely different and are different programs.  So, yes, the new version of the app store app does have processing problems based upon the number of apps you have purchased and the network speed.  Even though under 6.1 I can now pull up 1200 apps under purchased apps on my ipad using IOS6 - I have trouble on busy / free networks like McDonald's sometimes.  My other ipad using IOS5 has never had a problem with the same number of apps (same Apple ID obviously) and works fine even on slow networks.

     

    So, the problem is that the IOS6's version of the app store app cannot handle a large amount of purchased apps.  

     

    I really don't like the look of the new app store installed under IOS6, and frankly hate the new itunes on the PC (downloads are hidden, no cover art shows in the lower left corner, need to toggle left pane).  The basics of softrware development are design to meet user requirements (they clearly did not gather any), then protype, test, debug, etc. -- and only then release. 

     

    Change just to make things "different" is not innovation. 

  • b_e_q Calculating status...

    In addition to bugging (pun intended) Apple directly, why don't we alert as many blogs, publications and news outlets as we can?  Wouldn't that add more urgency?

     

    I'm perplexed at the continuing lack of coverage of this App Store Purchased bug in the media.  Yet we all remember the Apple Maps coverage...

  • Kenneth Sears Calculating status...

    I have had this same problem. I think I have a purchase history of about ~1350 applications.  When trying to visit the "Purchased" section in the store on the iPhone (a black 64 GB 4S, iOS 6.1, AT&T), the store will crash, after a long pause or delay of about 55 seconds. I think the crash is related to a long purchase history. Something very interesting happened about 4 or 5 days ago, though, related to the "Purchased History".  I took a screen image, and wanted to show it here.  This happened when I visited the "Purchased History" part of the store, about 4 or 5 days ago, and it has only happened once.  I am interested in knowing if this same problem has happened to anyone else, also.  I hope that maybe this will be of some help to anyone that is interested in this problem.  I HOPE that this will be resolved VERY soon.  In advance, thank you.

     

     

    photo.PNG

Actions

More Like This

  • Retrieving data ...

Bookmarked By (24)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.