3 Replies Latest reply: Feb 3, 2013 5:54 PM by Lawrence Finch
ddlonghammer1 Level 1 Level 1 (0 points)

Guys - My Iphone5 is passcode locked and is telling me to connect to itunes, I think I need to restore it but the problem is I haven't backed it up since Jan. 3rd and I'm worried that if I restore it I'll lose my data since that date. Also it won't let me back it up now because it's locked! Will I lose all my non-backed up data if I restore it? Is there a way to back up the iphone despite it being passcode locked? Or are there any other options for unlocking it?

 

Any help appreciated.

 

Thanks.


iPhone 5, iOS 6.1
  • 1. Re: Passcode locked iphone, can't back up data
    lll Level 4 Level 4 (1,690 points)

    Your phone should let you do a restore with the computer you last synced it with, and if it was any time recently, you shouldn't lose any of your information/ music/ contacts/ photos, etc.

     

    Try this:

    1. Turn off the iPhone (either by holding down the power button, or performing a hard shut-off by holding the home and power button at the same time.)
    2. Hold down the Home button while connecting to your computer with iTunes already open and ready for a connection.
    3. iTunes will prompt you to perform a software restore.
    4. Your iPhone will obviously be wiped new and be reset as a result and you wil have a working iPhone again.

     

    This is only as a last resort and if you have not synced your iPhone recently I would not recommend doing this, however this is a sure fire way to fix this problem.

  • 2. Re: Passcode locked iphone, can't back up data
    Espeon Level 2 Level 2 (155 points)

    Really, all a backup does is back up the data for installed applications - for example, it will back up your Tiny Tower saves if you happen to play that. Unless you got all your media from iTunes wirelessly, straight nto your iphone, you shouldn't lose anything permanently.

    You might lose your contacts if those aren't set up to sync with itunes. If you have icloud enabled, however you'll be fine.

  • 3. Re: Passcode locked iphone, can't back up data
    Lawrence Finch Level 7 Level 7 (25,950 points)

    If it says you have to restore you have no choice but to restore. It will restore contents to January 3 if that is the last time you backed up. Do you back up to iCloud? If you enabled this feature you would have a backup every 24 hours.