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TS1538: iOS: Device not recognized in iTunes for Windows

Learn about iOS: Device not recognized in iTunes for Windows

TS1538 forgot password to my iphone and cant restore it

153 Views 1 Reply Latest reply: Feb 3, 2013 5:41 PM by Lawrence Finch RSS
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Feb 3, 2013 5:19 PM

ive done everything in the book to restore can't understand why it won't take my password.. no phone is not stolen it's mine legally and registered with att&t. some one please help me im about to cry

iPhone 3GS
  • Lawrence Finch Level 7 Level 7 (24,595 points)

    Are you referring to the backup password, or the password to unlock the phone? If it's the backup password keep trying passwords that you might have entered when prompted for a password if you didn't read the prompt carefully - your Apple ID password (or earlier versions of it if you change it periodically), the password to log in to your computer, if it's a corporate computer or has access to a corporate domain, the domain password, etc.

     

    If you can't find the right password you will have to restore your phone as new and reinstall your content.

     

    If it's the passcode to unlock the phone when it's asleep see: http://support.apple.com/kb/HT1212

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