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Profile Manager - trouble with one device

263 Views 1 Reply Latest reply: Feb 5, 2013 7:06 AM by iMaddin1887 RSS
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Feb 4, 2013 12:25 AM



we are using profilemanager to administrate 20 ipads in out company - it works fine.


last week we get one device back from one of our users. we reset the device (ipad3 with ios6.0) - we deleted the device on the profile manager too. After that i installed ios 6.1 and registrated it again on the profile manager. we install the profile, but now the tasks won't be pushed to the device. the status ist "sending" and nothing happed. the profile manager want to connect the old-named device (?), so i think the device is not deleted finally on the profile manager...(?)


have anybody an idea how to reset / delete the device so i cloud registrate it again on my profile manager?


king regards



Mac mini, OS X Server


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