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TS3518: Apple TV: Static or no sound from your TV when playing Apple TV content

Learn about Apple TV: Static or no sound from your TV when playing Apple TV content

TS3518 Audio not working

291 Views 3 Replies Latest reply: Feb 4, 2013 2:03 PM by sarah-beth RSS
sarah-beth Calculating status...
Currently Being Moderated
Feb 4, 2013 8:56 AM

When I am trying to watch on Netflix or Hulu there is no audio with the show/movie. However, on the main screen the noise it makes when scrolling is still working.  Any suggestions?

AppleTV 2
  • Rudegar Level 6 Level 6 (18,575 points)
    Currently Being Moderated
    Feb 4, 2013 9:20 AM (in response to sarah-beth)

    sounds like you set it to play 5.1 surround but don't have a such speaker setup

    then you will be missing most of the audio

    you change it in settings in the appletv

  • Winston Churchill Level 10 Level 10 (81,830 points)
    Currently Being Moderated
    Feb 4, 2013 10:49 AM (in response to sarah-beth)

    Welcome to the Apple Community.

     

    Have you tried adjusting the "Audio Out" and the "Dolby Digital" settings in settings > audio and video? It may be worth trying several combinations of these settings, although typically it is the "Dolby Digital" setting that causes most problems for users.

     

    Have you tried playing various content sources (i.e. podcasts, music, iTunes Store video, other video etc), do you have the same problem with all types of content ?

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