3 Replies Latest reply: Feb 4, 2013 10:12 AM by Ofej
Ofej Level 1 Level 1 (0 points)

Sometimes my iPod Touch reboots randomly when I am using it. This mostly happens when it's below 50% battery. I got it for Christmas and it's still brand new. No fall or water damage, why does this happen? I'm on iOS 6.0.1 but I'll update today


iPod touch, iOS 6.0.1
  • 1. Re: My iPod Touch 5g reboots randomly, help?
    lllaass Level 10 Level 10 (142,075 points)

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    -  Make an appointment at the Genius Bar of an Apple store. If your iPod is defective and not abused Apple will replace it on the spot.

    Apple Retail Store - Genius Bar

  • 2. Re: My iPod Touch 5g reboots randomly, help?
    Ofej Level 1 Level 1 (0 points)

    Thanks for the suggestion, but I've already tried a hard reset and a settings reset,  both didn't work.

  • 3. Re: My iPod Touch 5g reboots randomly, help?
    Ofej Level 1 Level 1 (0 points)

    I also have a Wi-Fi disconnecion problem. It randomly disconnects and then reconnects for about 5 minutes. I can fix it with a settings reset, but it comes back after about a day