5 Replies Latest reply: Feb 6, 2013 12:53 AM by oskch308
oskch308 Level 1 Level 1 (0 points)

I can't open safari, all I get is this message!!!

 

Someone please help!

 

Process:         Safari [3788]

Path:            /Applications/Safari.app/Contents/MacOS/Safari

Identifier:      com.apple.Safari

Version:         6.0.2 (7536.26.17)

Build Info:      WebBrowser-7536026017000000~2

Code Type:       X86-64 (Native)

Parent Process:  launchd [157]

 

 

Date/Time:       2013-02-05 12:07:31.526 +0800

OS Version:      Mac OS X 10.7.5 (11G63b)

Report Version:  9

 

 

Interval Since Last Report:          138498 sec

Crashes Since Last Report:           5

Per-App Interval Since Last Report:  85659 sec

Per-App Crashes Since Last Report:   5

Anonymous UUID:                      4CDD2B85-85C5-4458-80AB-B5DB2DFA53CE

 

 

Crashed Thread:  0

 

 

Exception Type:  EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

 

 

Application Specific Information:

dyld: launch, loading dependent libraries

 

 

Dyld Error Message:

  Library not loaded: /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts

  Referenced from: /System/Library/StagedFrameworks/Safari/Safari.framework/Safari

  Reason: image not found

 

 

Binary Images:

       0x10b07f000 -        0x10b07ffff  com.apple.Safari (6.0.2 - 7536.26.17) <712FC0E4-1F7C-3C6F-A65F-8F9EDE304463> /Applications/Safari.app/Contents/MacOS/Safari

       0x10b08a000 -        0x10b57ffff  com.apple.Safari.framework (8536 - 8536.26.17) <A28655B2-8394-32D4-82C2-725FAD855E48> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari

    0x7fff6ac7f000 -     0x7fff6acb3baf  dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld

    0x7fff8bd3d000 -     0x7fff8bd6afe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib

 

 

Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 1.71f21

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034352E4130304C4620

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034352E4130304C4620

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P

Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: WDC WD5000AAKS-402AA0, 500.11 GB

Serial ATA Device: HL-DT-STDVDRW  GA32N

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Microsoft Wireless Desktop Receiver 3.1A, 0x045e  (Microsoft Corporation), 0x00f1, 0xfa130000 / 5

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: My Book 1130, 0x1058  (Western Digital Technologies, Inc.), 0x1130, 0xfd140000 / 5

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3


Safari, Mac OS X (10.7.5), iMac
  • 1. Re: My safari keeps crashing...
    ~Bee Level 7 Level 7 (30,775 points)

    oskch --

     

    We need the entire report.  You've cut off the information after the first few lines of Thrad 0.  We need the rest.

    We also need the entire Binary Images report.  Thanks.

  • 2. Re: My safari keeps crashing...
    oskch308 Level 1 Level 1 (0 points)

    Hi Bee,

    How do I get this report? What I posted was all of the message that popped up - see screen captureScreen Shot 2013-02-05 at 12.41.03 PM.png

  • 3. Re: My safari keeps crashing...
    ~Bee Level 7 Level 7 (30,775 points)

    Wow, I've never seen one that short!

    It looks like there's missing from /System/Library/Frameworks/Accounts.framework/.

     

    I woud go ahead and apply the 10.7.5 COMBO Update, and see if that doesn't fix it:

     

    http://support.apple.com/kb/DL1582

  • 4. Re: My safari keeps crashing...
    Linc Davis Level 10 Level 10 (118,425 points)

    Back up all data.

     

    Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.

     

    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.

     

    When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

  • 5. Re: My safari keeps crashing...
    oskch308 Level 1 Level 1 (0 points)

    Resolved!

    By following:

     

    1) downloading Pacifist

    2) downloading Safari for Lion (safari6lion.pkg)

    3) Opening safari6lion.pkg in Pacifist

    4) deleting StagedFrameworks/Safari/ folder which can be found under: System/Library

    5) copy and paste StagedFrameworks/Safari/ from the opened safari6lion.pkg in Pacifist.

     

    Hope this helps others