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Unable to delete a user account

730 Views 6 Replies Latest reply: Feb 5, 2013 1:05 AM by annage RSS
annage Calculating status...
Currently Being Moderated
Feb 4, 2013 1:51 AM

I bought new MacBook Air about one year ago. That time I thought I wanted to start from the scratch and choose what to to transfer, without transferring everything from my old macbook. Later I changed my mind and transferred old account with settings and all to the new macbook. I use the 'old' account for everything and I would like to get rid of the 'new' account. However, I can't remove it. I've tried to remove it through System Prefereces --> Accounts, but nothing happens. When I try to remove, I asks the confirmation if I really want to remove, I answer Yes and then nothing happens.


I've tried to solve this problem even with Apple Support, but nothing works. The account is just stuck. The 'old' account has different name but same AppleID.


Any ideas what I could do?

MacBook Air (13-INCH, MID 2011), Mac OS X (10.7.5)
  • baltwo Level 9 Level 9 (59,180 points)
    Currently Being Moderated
    Feb 4, 2013 10:41 AM (in response to annage)

    Ensure that the old account is an admin account, log into it, and try again.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.2), G4 450 MP w/Leopard, 9.2.2
  • Topher Kessler Level 6 Level 6 (9,305 points)
    Currently Being Moderated
    Feb 4, 2013 9:16 PM (in response to annage)

    You can try manually removing the account. To do this, get the account's short name and then run the following command in the Terminal:


    sudo dscl . delete /Users/USERNAME


    When this is done, you should be able to remove the user's account directory from the /Users folder at the root of the hard drive.

  • Topher Kessler Level 6 Level 6 (9,305 points)
    Currently Being Moderated
    Feb 4, 2013 11:27 PM (in response to annage)

    Your account usernames should be unique. Open the Users & Groups system preferences and click the lock to unlock it. Then right-click your user account and show the Advanced information on it. In here check the account short name and the name of the home folder. These are the account names not to delete.


    Check the same for the account you are trying to delete. Are they at all the same?


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