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Macbook Pro Retina runs hot while lid is closed and fans working at full speed

34146 Views 131 Replies Latest reply: Aug 20, 2013 6:16 AM by Fa_St RSS Branched to a new discussion.
  • Purd Level 1 Level 1 (45 points)

    Sorry for my post. Waiting 90 seconds after hitting Hibernate in DeepSleep doesn't stop the MBPR from running to and fan at full speed for 2-3 minutes then t stop and machine cool down.

     

    The incodet that the MBPR get hot and fan running occurred 3-4 minutes after closing lid (this after waiting for 90 seconds for hibernation write to sleepimage to compete with lid open)

     

    Apple has to fix this

  • Bright Moments Level 1 Level 1 (0 points)

    I have the same problem on a 2-month old MBP with retina display, running fine until yesterday, when I found it to be extremely hot after about 2 hours in my carrying case, supposedly asleep, but with only 63% battery power remaining. Fans were not even on. I was only running Safari, Word, Outlook and CPU use was low. This computer does not run hot when plugged in. I turned off wake for network access, but are there are any other known solutions to this problem? The computer was so hot, I am afraid of a fire.

  • I.V.A. Calculating status...

    I have found when fans get crazy after wake up. It happens only when QuickTime is running. Probably it happens not only with QuickTime, but I have only several apps, and the other apps don't cause this problem.

  • brb62656 Calculating status...

    Just adding to the chorus asking Apple for a fix.

     

    On a number of occasions I have closed the clamshell and walked away only to return and realize the fans are running crazy and the laptop is dangerously hot.  I have not put the computer in any case -- this happens just sitting on a desk at home.

     

    I have followed suggestions turning off wake for network access and powernaps but this happened again yesterday. 

     

    I am realizing to watch and make certain when I close the clamshell lid to watch for the Apple icon to be dark. If it is still "aglow" -- that means trouble is ahead. (It hasn't put itself to sleep).  -- Even if I have quit out of every application running (which generally isn't anything other than Safari). I don't have Chrome or Xcode installed.

     

    It's annoying but to assure myself of not having a meltdown when I step away I am physically shutting down the computer and disconnecting it from power. Exceedingly troubling when I waited a long time waiting for updated Apple product line and now have to deal with this.  Worrying about when it's going to happen next -- if my work will survive -- will something catch on fire -- how hot is too hot are constantly weighing on my mind.

     

    Apple please help.

  • Bright Moments Level 1 Level 1 (0 points)

    Based on comments from several of the threads dealing with superhot MBP retina display during sleep, I decided to look at the Console app to see what my laptop was trying to do while I thought it was asleep. Turns out that there were two recurrent processes ongoing after I put the computer to sleep:

     

    12/11/12 7:02:33.771 PM GoogleSoftwareUpdateDaemon: -[KSDaemonAdministration(PrivateMethods) ticketsAllowUninstallWithError:] KSDaemonAdministration system Keystone will not uninstall with active tickets.

     

    and

     

    12/11/12 7:34:56.189 PM applepushserviced: <APSCourier: 0x7fb262006db0>: Stream error occurred for <APSTCPStream: 0x7fb2620485b0>: The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)

     

    interspersed with

     

    12/11/12 8:01:16.000 PM kernel: CODE SIGNING: cs_invalid_page(0x1000): p=5610[GoogleSoftwareUp] clearing CS_VALID

     

    I do have Google Chrome installed, but had forgotten about it, as I never use that browser. I found a page describing various methods to remove this automated Keystone software updater function from Google at:

     

    http://www.spathi.net/tech-support/com-google-keystone-daemon-appearing-in-conso le-logs/

     

    I have found a few pages with questions about the applepushserviced; <APSCourier, but no answers as to what this does.

     

    I suspect that one or both of these programs woke my Mac from sleep and started the heat buildup in the laptop protective sleeve.

  • Honduras Level 1 Level 1 (0 points)

    This happened a couple of times: MBPr gets really hot with lid closed, no fan activity. Once lid is opened the fans max out and laptop is cooled down.

     

    In another ocasion fans maxed out of the blue with very light use, the computer was running cold and hat to restart it to bring fans down.

  • cats11112 Calculating status...

    I have been having the same issue, it's definitely caused by the machine waking while the lid is closed. I have recently discovered that when my iPad is charging from my 15" rMBP my laptop gets very very hot. I checked console and i got this semi-regulary:

     

    08/01/2013 23:58:16.000 kernel[0]: Wake reason: EHC1

     

    This wake reason is caused by iPad once looking it up (I don't know if it's because it requires huge amounts of power from the USB's which causes it wake) but I don't think it's the fact that it wakes when the lid is down it's more an issue that the fans don't initialize when it does causing the overheating. By the sounds of it all kinds of things have caused wakes and all having the same overheating issue, so it doesn't appear to just be an issue with one specific wake type.

  • BigBengt Calculating status...

    I just bought a new MBPr 15.4" 16GB RAM (7 januari 2013) and I am having the same issues. If I close the lid over nigh, next day when opening up the lid the MBPr will be slightly warm. And it is placed on my desk in a quite cold room. As soon as the lid is open again the temperature is decreasing (I guess the ventilation works better when the lid is open). I guess if I put the MBPr in a tight case and leave it in the backseat of my car while travelling it should get really warm. The battery should last for 30 days in hibernation mode. But if the computer is doing things while in hibernation, and the fans are running, I cant see how this would be possible? Please let us know if anyone finds a good solution to this problem.

  • mofembot Calculating status...

    My Macbook Pro Retina runs hot when closed and when attached to the power adaptor. I've dealt with this mostly by simply disconnecting the power cord after I close it, but this seems like a silly way to have to cope. I have also had the experience of finding my supposedly asleep laptop cooking in its bag (though thankfully this has happened only two or three times).

     

    This is NOT good. Surely Apple can and most definitely should fix this big bad bug.

  • cats11112 Level 1 Level 1 (0 points)

    They better fix it, I don't expect these kind of problems when buying there most expensive laptop.

    I have this issue and the screen ghosting issue (I have to use a screen saver which goes off after a minute to prevent it)

     

    It is an amazingly fast laptop, but with overheating problem, screen ghosting problem and I also have a slow scrolling problem (paying the pixel pushing).

     

    I don't really want to get it replaced as backing up wiping and restoring to new Mac is long winded, plus risky in terms of loosing data if backup goes wrong.

  • CT Level 6 Level 6 (14,995 points)

    cats11112 wrote:

     

    loosing

     

    losing

  • macimby Level 1 Level 1 (5 points)

    FWIW, I have not experienced the overheating-while-closed issue, . . . but then I:

    1.  Spend almost all my time bootcamped into Windows 8 instead.

    2.  Always "shut down" completely when I bag it for transport.  (It only takes a few seconds.)

    3.  Don't have any case or skin on it that could inhibit the convection cooling it was designed to rely on.

     

    So I'd speculate the problem might either be (1) something unique to specific software that is running, or (2) a manufacturing defect or anomoloy that is specific to certain units but has not yet been identified.  I have been keeping an eye on this discussion just in case I ever saw the problem, but it hasn't happened.

     

    Re: image retention concern, I considered that a component defect and would not have accepted a unit with that issue.  Fortunately I was lucky on my first try and got one that used a Samsung panel with no issues.

  • cats11112 Level 1 Level 1 (0 points)

    I'm pretty sure the overheating problem is a software problem, and as you are mainly using Windows that maybe why, however when a product has a defect it doesn't mean it effects every single product.

     

    Just like not everyone gets the ghosting issue, it could be slightly varying hardware which interacts differently with the software.

     

    Annoying I did have a Samsung screen originally but the next day it kernel panicked on reboot everytime so couldn't boot up so got it switched for a new one which has an LG screen..

    it's not as bright as the Samsung one was either

  • johnhillman Level 1 Level 1 (0 points)

    I've started to experience this problem with my Macbook Pro Retina. When plugged in, if I leave it to sleep or close the lid the battery area next to the mains lead gets very hot. Once I open the laptop again or wake it from sleep it cools down. I'm wondering if it something to do with overcharging the battery, so when the computer is in sleep mode it trys to charge the battery causing it to get too hot.

    I'm now going to shut down the computer rather than leave it to sleep. The boot up time is so quick it doesn't bother me, but I am concerned that this is a problem that Apple should look at and fix quickly as there is no option to replace the battery in the MBP and the heat would suggest that the battery is not behaving as it should or not being managed by the computer as it should be.

  • Paul Romas Calculating status...

    No, it is not fixed :-\

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