1 2 3 4 5 Previous Next 66 Replies Latest reply: Jul 3, 2013 8:46 PM by Csound1 Go to original post Branched to a new discussion.
  • 15. Re: Superdrive inoperative after Mountain Lion upgrade
    petermac87 Level 5 Level 5 (4,205 points)

    Often you will find that a system upgrade (and sometimes update) is simply the straw that breaks the Carmel's back. In other words SuperDrives and Hard Drives are on the verge of failing and the upgrade pushes them over the edge. It has been seen and well documented in these forums. A 2008 machine for example may or may not have had a hard life re the SuperDrive and four years has simply seen it out. Luckily they are inexpensive and easy to replace.

     

    Cheers

     

    Pete

  • 16. Re: Superdrive inoperative after Mountain Lion upgrade
    Chris Lyons Level 1 Level 1 (5 points)

    David - My SuperDrive is shown below in the screen shot from the System Profile app. The "TSSTcorp" drive is the inexpensive Samsung one that I now use. - Chris

    Screen Shot 2012-10-24 at 7.14.46 PM.jpg

  • 17. Re: Superdrive inoperative after Mountain Lion upgrade
    dpaulc Level 1 Level 1 (5 points)

    This may not help everybody, but I've had some success.  Tried everything mentioned here -- no luck.  Booted from a 10.7 drive and superdrive works fine. Booted to 10.8 and doesn't work again.

     

    Installed Toast on Mountain Lion and now it works fine.  If I shutdown or restart I have to launch Toast again to get it to work.

     

    This is definitely a software problem that Apple needs to correct.

  • 18. Re: Superdrive inoperative after Mountain Lion upgrade
    baltwo Level 9 Level 9 (60,085 points)

    Anything in the system.log, via Console.app, when trying to access the SuperDrive? After launching Toast? Those might provide some clues.

  • 19. Re: Superdrive inoperative after Mountain Lion upgrade
    Termite44 Level 1 Level 1 (0 points)

    I have an old iMac, where burning was unpossible in the last months (Snow Leo).

     

    I have bought a new Mac (M Lion), burned a DVD with the superdrive – worked. THEN I have migrated my data from the iMac – and burning was again unpossible, with the new drive.

     

    I have changed the User on the new Mac. With the other one (both are admins) burning works (via finder).

     

    So I think it is a software problem. But I have no idea where to start. I have looked at apple-i from the disk: In the beginning of the burning much space is needed, I’ve had only 11 GB free. Maybe the disk is too full, when DVDs suddenly can’t be burn?

     

    I’ve always had the same media. It is NOT the media.

     

    regards, angela

  • 20. Re: Superdrive inoperative after Mountain Lion upgrade
    David A. Gatwood Level 3 Level 3 (580 points)

    At that point, I would probably recommend the nuclear option: take your Library folder, rename it Library-X.  Log out and back in.  Move back Preferences files and Application Support files for apps that you use frequently, and leave the rest off to the side just in case you need them in the future.  :-)

  • 21. Re: Superdrive inoperative after Mountain Lion upgrade
    petermac87 Level 5 Level 5 (4,205 points)

    Yes sounds like your disk does not have enough free space. 15% free is roughly the rule of thumb. Try freeing up some space first, and then try.

     

    Good luck

     

    Pete

  • 22. Re: Superdrive inoperative after Mountain Lion upgrade
    Termite44 Level 1 Level 1 (0 points)

    All my apps using invisible files will be happy. But thanks!

     

    I will try uninstalling Toast first. There is an issue with EyeTV as well, so I need to do a clean install of toast anyway …

     

    Thank you all.

  • 23. Re: Superdrive inoperative after Mountain Lion upgrade
    Termite44 Level 1 Level 1 (0 points)

    I have burned two CDs from iTunes.

     

    What I have done before:

    1. deleted Toast with this

    and installed Toast 8 again

     

    2. deleted a few other old things in library/application support and library/preferences:

     

    wondershare

    WireTap Pro

    ToastIt.plugin

    Toast 8 Titanium

    Socialite

    Roxio Toast Einstellungen

    Roxio

    NCH Software

    Helper

    Glims

    CrossOver

    com.wondershare.helper_compact.plist

    com.samsung.Kies.plist

    com.roxio.Toast.plist

    com.elgato.VideoPlayer.plist

    com.bitcartel.radiolover.plist

    CocoaJT

    Alien Skin

    Ableton Live Engine

    ABFR Blank Droplet

    ABF HotKey

     

    I hope DVD is doing well, too. Will try tomorrow.

     

    Now Toast recognizes EyeTV again, but EyeTV not Toast

  • 24. Re: Superdrive inoperative after Mountain Lion upgrade
    Termite44 Level 1 Level 1 (0 points)

    DVD is working!

  • 25. Re: Superdrive inoperative after Mountain Lion upgrade
    Ffej1960 Level 1 Level 1 (0 points)

    I completely agree with ppapple451.  After running my mini on 10.6 for a year and a half without a problem I decided to upgrade to 10.8.  I mean . . . with all the benefits Apple was talking about why wouldn't I?  Well, they forgot to mention the problems.  My Superdrive is fubared.  There doesn't seem to be a concesus on how to fix what is obviously a software/firmware issue.  I thought that my bluetooth issues on my iPhone with ios 6 was an isolated case of Apple dropping the ball on support.  Apparently not.

  • 26. Re: Superdrive inoperative after Mountain Lion upgrade
    Yttuty Level 1 Level 1 (0 points)

    What can I do if the files com.apple.finder.plist and com.apple.finder.plist.lockfile aren't on my mac?

     

    Can someone pass me those files or do they have to be own of my mac?

  • 27. Re: Superdrive inoperative after Mountain Lion upgrade
    baltwo Level 9 Level 9 (60,085 points)

    They have to be in your user's /Library/Preferences/ folder. However, Apple's hidden it. Click on the Desktop. OPTION-click on the GO menu. and select Library.

  • 28. Re: Superdrive inoperative after Mountain Lion upgrade
    gumsie Level 4 Level 4 (2,095 points)

    Don't have anything scientific to go on but you might also find just as often that the same dead drive still works on a different OS, and not just a non Apple one either.

  • 29. Re: Superdrive inoperative after Mountain Lion upgrade
    ppapple451 Level 1 Level 1 (0 points)

    Just giving a little update here.  I was contacted by Apple last month and they acknowledged there was a software issue with the ML upgrade that was causing the drives to stop working.  Based on the evidence, that is indisputable, but it is nice they finally admitted to the obvious.  They sent me a utility to run on my system that gathered data about the problem and I send them back a nice fat data file.  They said they were working on a fix and it would show up in one of the next updates.  Fingers crossed for a Oct 2013 fix