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Match suddenly stopped working

312 Views 5 Replies Latest reply: Feb 5, 2013 9:53 AM by Steeve Patrick Rivard RSS
Henry R Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 30, 2013 10:55 AM

I have ITunes 11.0.1 (12) and ITunes Match. Have a new problem never had before. I downloaded 4 songs yesterday but ITunes match is not working. Usually ITunes Match will automatically match any songs I download. Not now. Over the past 2 days I have been getting the same message:

"We could not complete your ITunes request. An unknown error has occurred. There was an error in the ITunes store. Please try again later".

  • Jimzgoldfinch Level 5 Level 5 (4,575 points)
    Currently Being Moderated
    Jan 30, 2013 11:31 AM (in response to Henry R)

    Have you tried signing out of iTunes Store and restarting iTunes, then sign back into iTunes Store/match.

     

    Jim

  • Jimzgoldfinch Level 5 Level 5 (4,575 points)
    Currently Being Moderated
    Jan 30, 2013 11:45 PM (in response to Henry R)

    Hi,

    This is normal. Every time you sign out you will be asked to added the computer. Whilst it goes through scan process it will recognise previous matches etc and will only update new or waiting tracks.

     

    Jim

  • Steeve Patrick Rivard Calculating status...
    Currently Being Moderated
    Feb 5, 2013 9:53 AM (in response to Jimzgoldfinch)

    I had the same problem, did this and now it gives me the following message: You can use iTunes Match on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 67 days.

     

    I don't have another Apple ID and I do not share this computer with anyone else.

     

    Not renewing iTunes Match as when it renews later this month I'll still have to wait to use it again.

     

    iTunes Match has been terrible for me and this tops it all.

     

    Sadly.

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