Skip navigation

iPhone 4 'Other' Space is 6.8GB!?!?!

136099 Views 101 Replies Latest reply: Apr 12, 2014 4:55 AM by Lawrence Finch RSS
  • **KJM** Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 30, 2012 8:02 AM (in response to aaronjk55)

    Thank GAWD!  I've been searching for months trying to figure this out.  Before I did Aaron's trick I had 1.93GB of other space which was maxing put my 16GB iPhone 4.  Even after empting trash, deleting all texts, voicemails, browsing history, phone call history, etc I couldn't get any extra space. 

     

    I did this and it immediately went down to 1.18GB of other space.  Hmm...what if I did it again?  Sure enough I did the exact thing a second time and am now finally down to 1.671 MB of other space. 

     

    Thanks Aaron!!

  • pattymelt3605 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 5, 2013 11:50 AM (in response to philipjamesbowen)

    I followed aaronjk55 advice and I also deleted all my text messages and my other went from 2.91gb to 392mb lol. After searching all over the internets and trying the restore from new phone those two tricks worked. All my music is working also.

  • President2510 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 21, 2013 3:45 PM (in response to aaronjk55)

    Thanks for the tip, I had to do it more than once to get it down.

    Many thanks

  • pattymelt3605 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 21, 2013 5:30 PM (in response to pattymelt3605)

    Well I was actually not able to play most of my music files after this. I finally found a solution!!!

     

    First backup your phone and apps. Then restore your phone to new. Do not restore from a back up. Ater the phone is restored to new then resync your phone, make sure your music, pics, contacts, etc are selected. This will take awhile as it will add all your music/pics back on the phone. You will lose your old text history but not big deal. You will have to resetup your email, folders, wifi, etc but all your stuff will be back on your phone. This is the ONLY way I could get it to go from 3.21gb to 857mb. If this does not work then you can restore from an old backup.

  • President2510 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 22, 2013 8:02 AM (in response to pattymelt3605)

    Well I tried Pattymelt's restore and I must have done something wrong. Now I have 6.18GB of other data and my music will not sync to my phone. Here we go again.

  • President2510 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 22, 2013 3:18 PM (in response to President2510)

    Ok, I had to read Pattymelts instructions again and follow them closely. I did the restore to new, I freaked when I saw everything was gone, but it can all be recovered from the PC. What a trying ordeal this has been to get that space cleared out.

    Thanks for all the good information.

  • dutchbaar Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 30, 2013 8:17 PM (in response to aaronjk55)

    wow I have been looking to fix this for so long and it actually worked I went from 5GB other to 455 mb thanks so much!

  • dutchbaar Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 30, 2013 8:26 PM (in response to aaronjk55)

    I did this and the "other" shrunk from 5GB to 455 MB but when I turned my phone back on and synced it it wouldn't play any music anymore. I deleted all music from my phone and then put in back on, and along with it came the other 5GB. any suggestions?

  • Jorge Inchaurregui Level 1 Level 1 (135 points)
    Currently Being Moderated
    Feb 5, 2013 10:27 AM (in response to aaronjk55)

    I just tried your method and it worked like a charm. The infamous "Other" went from a galloping 1.87 GB to a very humble 220 MB. I had tried the other methods found in this forum and the internet at large with no luck whatsoever, until today.

     

    Thanks!

     

  • Jesus116Chick Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 5, 2013 7:03 PM (in response to philipjamesbowen)

    I tried Aaron's fix and it took my 5g of 'Other' down to 210MB. I selectively chose which music to put back on and it went back up to nearly 2g of 'Other' after I synced my phone. Any idea how to determine if a music file is "corrupt"? All of them have been purchased by itunes, so I have no idea how the files could have become corrupt. Anyone have a solution to this?

  • aaronchuck Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 22, 2013 2:28 PM (in response to philipjamesbowen)

    I just deleted a **** tone of my texts that have been sitting in my phone for a millennia.  Lots of photos in there as well both sent and received.  What was 4.13 gig of "other" is now 987 mgb. 

  • jgauthiersloan Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 23, 2013 9:36 AM (in response to aaronjk55)

    Thanks to aaron my Other file went from an absurd 11.1gb down to 2.6gb, taking my available space from 168mb up to 9.3gb!

     

    This appears to be the fix I was looking for but I wish I understood why it worked. I don't even store local media files on my phone. Were these Other files possibly music downloads from iCloud?

     

    I've noticed that songs that have been played on the phone thru iCloud can play right away, as if they were local files, while songs from my 3tb iTunes archive that show as available on my phone but have not been played on the phone from the cloud before seem to be downloading, buffering, caching, or the like, before they play. Since I usually just leave iTunes running on my phone at all times (with the volume muted, I keep iTunes on a constant shuffle of my archive on both phone & PC), s this how I got to 11.1gb of unviewable Other data?

     

    FWIW, I had two years of messages stored going way back to my move from Blackberry to 3GS--which totaled a negligible ~3mb. Data hogging apps were dealt with long before I arrived here. The 11.1gb dead space was a total mystery to me as I could not see what type of files they were.

     

    Can anyone confirm that iCloud is the culprit here?

  • BinkerUser Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 27, 2013 6:38 AM (in response to aaronjk55)

    Thank you Aaronjk55!

    I had a 3.8 GB "other" category on my 16 GB iPhone5 and your suggestion cut it down by 2 GB.

    I was not willing to do a factory restore and not yet ready to buy a file browser to manually find the space. You are a hero!

     

    I will play with this and hopefully reclaim a bit more. Next time I buy a better sized iPhone

     

    Thanks,

    Corey

  • julieh2o Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 19, 2013 12:18 PM (in response to Ingo2711)

    My iPhone 4S had 7.53 gigs of "other" on it and I am not at all technically savvy.  I backed up, restored as a new phone then synced with iCloud.  I now have way less than 1 gig in "Other" and also new IOS 6.1.3.  THANKS!

  • Changem3 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 30, 2013 7:37 AM (in response to aaronjk55)

    This works great, remeber to hold 'home+power' together till phone restarts then connect to itunes and other disapears

1 2 3 4 5 ... 7 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.