4 Replies Latest reply: Feb 9, 2013 10:08 PM by rockcat47
Donald & Gillian McDonald Level 1 Level 1 (35 points)

I suddenly have two photos which are there in thumbnail form in an Event but when I click to view a very large triangle with an exclamation mark appears instead.  What has happened to these two images?

MacBook Air, OS X Mountain Lion (10.8.2)
  • 1. Re: triangle with exclamation mark
    Terence Devlin Level 10 Level 10 (123,800 points)

    The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.


    What version of iPhoto? Assuming 09 or later...


    Option 1

    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.


    If that fails:


    Option 2

    Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)



    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.



    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. 




  • 2. Re: triangle with exclamation mark
    Donald & Gillian McDonald Level 1 Level 1 (35 points)

    Tried all of that sadly now we just have a heavily pixellated image.  If I drag the thumbnail onto the desktop I can open it with a browser!  Not sure how.

  • 3. Re: triangle with exclamation mark
    Old Toad Level 10 Level 10 (115,680 points)

    Try the following:


    Starting over from scratch with new library


    Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:


    1. Open the library package like this.





    2. Launch iPhoto with the Option key held down and, when asked, select the option to create a new library.


    3. Drag the subfolders of the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the open iPhoto Library package into the open iPhoto window a few at a time.





    This will create a new library with the same Events (but not necessarily the same Event names) as the original library but will not keep the metadata, albums, books slideshows and other projects.


    Note:  your current library will be left untouched for further attempts at a fix if so desired.



  • 4. Re: triangle with exclamation mark
    rockcat47 Level 1 Level 1 (0 points)

    Thank you so much. I just posted the same question before seeing that it had been asked already. I'll try the fix tomorrow.