0 Replies Latest reply: Feb 6, 2013 3:15 AM by Hoang Bin
Hoang Bin Level 1 Level 1 (0 points)

In mdm server wants to pass a command(push notification) to the device.

but can not be passed to notification to the device.

and in a device console(iPhone configuration utility) log, after installing the certificate , an error message is printed.

my test environment is as follows:

 

Feb  6 18:11:58 FSU15BU3s-iPad mc_mobile_tunnel[470] <Notice>: (Note ) MC: mc_mobile_tunnel starting.

Feb  6 18:11:58 FSU15BU3s-iPad profiled[469] <Error>: Feb  6 18:11:58  SecTrustEvaluate  [leaf AnchorTrusted]

Feb  6 18:11:58 FSU15BU3s-iPad profiled[469] <Error>: Feb  6 18:11:58  SecTrustEvaluate  [leaf AnchorTrusted]

Feb  6 18:11:58 FSU15BU3s-iPad profiled[469] <Error>: Feb  6 18:11:58  SecTrustEvaluate  [leaf AnchorTrusted]

Feb  6 18:11:58 FSU15BU3s-iPad profiled[469] <Error>: Feb  6 18:11:58  SecTrustEvaluate  [leaf AnchorTrusted]

Feb  6 18:11:58 FSU15BU3s-iPad profiled[469] <Error>: Feb  6 18:11:58  SecTrustEvaluate  [leaf AnchorTrusted]

Feb  6 18:11:58 FSU15BU3s-iPad profiled[469] <Error>: Feb  6 18:11:58  SecTrustEvaluate  [leaf AnchorTrusted]

Feb  6 18:11:58 FSU15BU3s-iPad profiled[469] <Notice>: (Error) MC: Profile MCConfigurationProfile 0x2004a250, version 1:

Display Name: MDM Profile

Description : MDM Profile

Identifier  : com.fsu15bu3.profile.mdm

UUID        : 734FF433-900C-47A2-A226-AB380B791CE7

Is Stub     : No

Locked      : No

Encrypted   : Yes

Trusted     : 2

Signed      : Yes

Signed by   : iPCU CA d5e33bb0-1032-496e-b194-6bd482f44356

Expires     : 2014-01-08 08:42:50 +0000

Payloads:

Payload MCPlainCertificatePayload 0x2004d060, version 1

Description : Provides device authentication (certificate or identity).

Identifier  : com.fsu15bu3.profile.mdm.credential1

UUID        : 4C056FC7-DD45-4AF1-9752-46D928E26820

Type        : com.apple.security.pkcs12

Display name: MDM Vendor: JAL Information Technology Co.,Ltd.

Is identity : Yes

Is root cert: No

Expires     : 2014-01-22 08:42:50 +0000

File name   : MDM Vendor: JAL Information Technology Co.,Ltd.

Cert data   : Present

Is root cert: No

Payload MCSCEPPayload 0x2004d2f0, version 1

Description : Configures SCEP

Identifier  : com.fsu15bu3.profile.mdm.scep2

UUID        : 1B400BF3-C1F2-46F8-B765-080077D2CA88

Type        : com.apple.security.scep

Display name: SCEP (CA)

Is identity : Yes

Is root cert: No

URL         : https://10.16.101.49:443/mdmServerlet/

CA Instance : CA

Fingerprint : 3d2c56d70d95128b779352dd07d8ff9ac61c6e50

Subject     : (

)

Key size    : 1024

Retries     : 3

RetryDelay  : 10

Payload MCMDMPayload 0x2004d390, version 1

Description : Configures MobileDeviceManagement.

Identifier  : com.fsu15bu3.profile.mdm.mdm3

UUID        : E667F9EA-33E8-46F2-AD55-FFBD28E1084A

Type        : com.apple.mdm

Cert UUID   : 4C056FC7-DD45-4AF1-9752-46D928E26820

Topic       : com.apple.mgmt.8Z9A56Z6XU

Server URL  : https://10.16.101.49:443/mdmServerlet/

Dev APNS    : No

Check-in URL: https://10.16.101.49:443/mdmServerlet/

Sign message: No

Check out   : No

Access Rights:

Profile Inspection

Profile Installation and removal

Passcode change

Device erase

Device information

Network information

Provisioning profile inspection

Provisioning profile installation and removal

List installed applications

Query restriction-related information

Query security-related information

Apply settings

Install apps

Payload MCMDMPayload 0x2004d600, version 1

Description : Configures MobileDeviceManagement.

Identifier  : com.fsu15bu3.profile.mdm.mdm4

UUID        : 4AAAAEBC-2A1A-4650-8A29-FBBF14808249

Type        : com.apple.mdm

Cert UUID   : 1B400BF3-C1F2-46F8-B765-080077D2CA88

Topic       : com.apple.mgmt.8Z9A56Z6XU

Server URL  : https://10.16.101.49:443/mdmServerlet/

Dev APNS    : No

Check-in URL: https://10.16.101.49:443/mdmServerlet/

Sign message: No

Check out   : No

Access Rights:

Profile Inspection

Profile Installation and removal

Passcode change

Device erase

Device information

Network information

Provisioning profile inspection

Provisioning profile installation and removal

List installed applications

Query restriction-related information

Query security-related information

Apply settings

Install apps

Can't parse profile: NSError:

Desc   : The profile MDM Profile is invalid.

Sugg: The profile MDM Profile contains more than one MDM payloads.

US Desc: The profile MDM Profile is invalid.

US Sugg: The profile MDM Profile contains more than one MDM payloads.

Domain : MCProfileErrorDomain

Code   : 1000

Type   : MCFatalError

Params : (

"MDM Profile"

)

...Underlying error:

NSError:

Desc   : The profile MDM Profile contains more than one MDM payloads.

US Desc: The profile MDM Profile contains more than one MDM payloads.

Domain : MCProfileErrorDomain

Code   : 1000

Type   : MCFatalError

Params : (

"MDM Profile"

)

Extra info:

{

isPrimary = 1;

}

Feb  6 18:11:58 FSU15BU3s-iPad profiled[469] <Notice>: (Error) MC: Failed to parse profile data. Error: NSError:

Desc   : The profile MDM Profile is invalid.

Sugg   : The profile MDM Profile contains more than one MDM payloads.

US Desc: The profile MDM Profile is invalid.

US Sugg: The profile MDM Profile contains more than one MDM payloads.

Domain : MCProfileErrorDomain

Code   : 1000

Type   : MCFatalError

Params : (

"MDM Profile"

)

...Underlying error:

NSError:

Desc   : The profile MDM Profile contains more than one MDM payloads.

US Desc: The profile MDM Profile contains more than one MDM payloads.

Domain : MCProfileErrorDomain

Code   : 1000

Type   : MCFatalError

Params : (

"MDM Profile"

)

Extra info:

{

isPrimary = 1;

}

Feb  6 18:11:58 FSU15BU3s-iPad profiled[469] <Notice>: (Error) MC: Profile cannot be queued for installation. Error: NSError:

Desc   : Invalid Profile

Sugg   : The profile MDM Profile contains more than one MDM payloads.

US Desc: Invalid Profile

US Sugg: The profile MDM Profile contains more than one MDM payloads.

Domain : MCInstallationErrorDomain

Code   : 4000

Type   : MCFatalError

...Underlying error:

NSError:

Desc   : The profile MDM Profile is invalid.

Sugg   : The profile MDM Profile contains more than one MDM payloads.

US Desc: The profile MDM Profile is invalid.

US Sugg: The profile MDM Profile contains more than one MDM payloads.

Domain : MCProfileErrorDomain

Code   : 1000

Type   : MCFatalError

Params : (

"MDM Profile"

)

...Underlying error:

NSError:

Desc   : The profile MDM Profile contains more than one MDM payloads.

US Desc: The profile MDM Profile contains more than one MDM payloads.

Domain : MCProfileErrorDomain

Code   : 1000

Type   : MCFatalError

Params : (

"MDM Profile"

)

Extra info:

{

isPrimary = 1;

}

Feb  6 18:11:58 FSU15BU3s-iPad profiled[469] <Error>: Feb  6 18:11:58  SecTrustEvaluate  [leaf AnchorSHA1 AnchorTrusted ChainLength IssuerCommonName]

Feb  6 18:11:58 FSU15BU3s-iPad mc_mobile_tunnel[470] <Notice>: (Note ) MC: mc_mobile_tunnel shutting down.

Feb  6 18:12:00 FSU15BU3s-iPad profiled[469] <Notice>: (Note ) MC: Checking for MDM installation...

Feb  6 18:12:00 FSU15BU3s-iPad profiled[469] <Notice>: (Note ) MC: ...finished checking for MDM installation.

Feb  6 18:12:00 FSU15BU3s-iPad profiled[469] <Notice>: (Note ) MC: Beginning profile installation...

Feb  6 18:12:00 FSU15BU3s-iPad profiled[469] <Error>: Feb  6 18:12:00  SecTrustEvaluate  [leaf AnchorTrusted]

Feb  6 18:12:03 FSU15BU3s-iPad profiled[469] <Error>: Feb  6 18:12:03  SecTrustEvaluate  [leaf AnchorTrusted]

Feb  6 18:12:04 FSU15BU3s-iPad profiled[469] <Error>: Feb  6 18:12:04  SecTrustEvaluate  [leaf AnchorTrusted]

Feb  6 18:12:04 FSU15BU3s-iPad profiled[469] <Notice>: (Error) MC: Connection to https://10.16.101.49:443/mdmServerlet/ failed with error: NSError:

Desc   : The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

US Desc: The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

Domain : MCHTTPTransactionErrorDomain

Code   : 23002

Type   : MCFatalError

Params : (

"https://10.16.101.49:443/mdmServerlet/"

)

Feb  6 18:12:04 FSU15BU3s-iPad profiled[469] <Notice>: (Error) MDM: Cannot Authenticate. Error: NSError:

Desc   : The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

US Desc: The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

Domain : MCHTTPTransactionErrorDomain

Code   : 23002

Type   : MCFatalError

Params : (

"https://10.16.101.49:443/mdmServerlet/"

)

Feb  6 18:12:04 FSU15BU3s-iPad profiled[469] <Notice>: (Error) MC: Cannot install MDM Mobile Device Management. Error: NSError:

Desc   : The payload Mobile Device Management could not be installed.

Sugg   : The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

US Desc: The payload Mobile Device Management could not be installed.

US Sugg: The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

Domain : MCInstallationErrorDomain

Code   : 4001

Type   : MCFatalError

Params : (

"Mobile Device Management"

)

...Underlying error:

NSError:

Desc   : The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

US Desc: The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

Domain : MCHTTPTransactionErrorDomain

Code   : 23002

Type   : MCFatalError

Params : (

"https://10.16.101.49:443/mdmServerlet/"

)

Feb  6 18:12:04 FSU15BU3s-iPad profiled[469] <Notice>: (Error) MC: Rolling back installation of profile com.fsu15bu3.profile.mdm...

Feb  6 18:12:04 FSU15BU3s-iPad profiled[469] <Notice>: (Error) MC: Installation of profile com.fsu15bu3.profile.mdm failed with error: NSError:

Desc   : The profile MDM Profile could not be installed.

Sugg   : The payload Mobile Device Management could not be installed.

US Desc: The profile MDM Profile could not be installed.

US Sugg: The payload Mobile Device Management could not be installed.

Domain : MCProfileErrorDomain

Code   : 1009

Type   : MCFatalError

Params : (

"MDM Profile"

)

...Underlying error:

NSError:

Desc   : The payload Mobile Device Management could not be installed.

Sugg   : The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

US Desc: The payload Mobile Device Management could not be installed.

US Sugg: The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

Domain : MCInstallationErrorDomain

Code   : 4001

Type   : MCFatalError

Params : (

"Mobile Device Management"

)

...Underlying error:

NSError:

Desc   : The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

US Desc: The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

Domain : MCHTTPTransactionErrorDomain

Code   : 23002

Type   : MCFatalError

Params : (

"https://10.16.101.49:443/mdmServerlet/"

)

Feb  6 18:12:04 FSU15BU3s-iPad profiled[469] <Notice>: (Error) MC: Profile com.fsu15bu3.profile.mdm failed to install with error: NSError:

Desc   : Profile Failed to Install

Sugg   : The profile MDM Profile could not be installed.

US Desc: Profile Failed to Install

US Sugg: The profile MDM Profile could not be installed.

Domain : MCInstallationErrorDomain

Code   : 4001

Type   : MCFatalError

...Underlying error:

NSError:

Desc   : The profile MDM Profile could not be installed.

Sugg   : The payload Mobile Device Management could not be installed.

US Desc: The profile MDM Profile could not be installed.

US Sugg: The payload Mobile Device Management could not be installed.

Domain : MCProfileErrorDomain

Code   : 1009

Type   : MCFatalError

Params : (

"MDM Profile"

)

...Underlying error:

NSError:

Desc   : The payload Mobile Device Management could not be installed.

Sugg   : The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

US Desc: The payload Mobile Device Management could not be installed.

US Sugg: The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

Domain : MCInstallationErrorDomain

Code   : 4001

Type   : MCFatalError

Params : (

"Mobile Device Management"

)

...Underlying error:

NSError:

Desc   : The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

US Desc: The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

Domain : MCHTTPTransactionErrorDomain

Code   : 23002

Type   : MCFatalError

Params : (

"https://10.16.101.49:443/mdmServerlet/"

)

Feb  6 18:12:04 FSU15BU3s-iPad profiled[469] <Notice>: (Note ) MC: Removing certificate with persistent ID 69646e740000000000000113

Feb  6 18:12:04 FSU15BU3s-iPad profiled[469] <Notice>: (Error) MC: Installation failed. Error: NSError:

Desc   : Profile Installation Failed

Sugg   : Profile Failed to Install

US Desc: Profile Installation Failed

US Sugg: Profile Failed to Install

Domain : MCInstallationErrorDomain

Code   : 4001

Type   : MCFatalError

...Underlying error:

NSError:

Desc   : Profile Failed to Install

Sugg   : The profile MDM Profile could not be installed.

US Desc: Profile Failed to Install

US Sugg: The profile MDM Profile could not be installed.

Domain : MCInstallationErrorDomain

Code   : 4001

Type   : MCFatalError

...Underlying error:

NSError:

Desc   : The profile MDM Profile could not be installed.

Sugg   : The payload Mobile Device Management could not be installed.

US Desc: The profile MDM Profile could not be installed.

US Sugg: The payload Mobile Device Management could not be installed.

Domain : MCProfileErrorDomain

Code   : 1009

Type   : MCFatalError

Params : (

"MDM Profile"

)

...Underlying error:

NSError:

Desc   : The payload Mobile Device Management could not be installed.

Sugg   : The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

US Desc: The payload Mobile Device Management could not be installed.

US Sugg: The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

Domain : MCInstallationErrorDomain

Code   : 4001

Type   : MCFatalError

Params : (

"Mobile Device Management"

)

...Underlying error:

NSError:

Desc   : The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

US Desc: The server certificate for https://10.16.101.49:443/mdmServerlet/ is invalid.

Domain : MCHTTPTransactionErrorDomain

Code   : 23002

Type   : MCFatalError

Params : (

"https://10.16.101.49:443/mdmServerlet/"

)