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Mac App Store doesn't load on new 27" iMac

264 Views 4 Replies Latest reply: Feb 6, 2013 7:37 AM by dorSV RSS
dorSV Level 1 Level 1 (0 points)
Currently Being Moderated
Feb 3, 2013 9:42 AM

I have a new 27" iMac purchased 1/31/13 loaded with Mountain Lion 10.8.2.  Everything came up fine when I got it home and I migrated data from my time machine backup from a Lion iMac.   When I tried to download software updates, the App Store came up with the message that that there was no Internet connection.  Mail and safari were connecting to the Internet just fine.  I called AppleCare and after some troubleshooting, they suggested it was an issue with my network or maybe I should reload Mountain Lion.  If that didn't work, I should go to the Apple Store and test it on their network.  Reloading Mountain Lion did nothing to fix the problem so I went to the Apple Store Genius Bar.  They told me they had had other complaints yesterday and they did not know what was causing the problem but they had tried several things with other customers by deleting cache etc.  They suggested I just wait and see if it gets fixed soon.  I am waiting but find it curious that no one else is reporting this problem on the net that I can find.  Has anyone else seen the problem or have a fix?  I will be calling AppleCare again tomorrow.

iMac, Mac OS X (10.6.8), windows vista
  • HACKINT0SH Level 5 Level 5 (5,750 points)
    Currently Being Moderated
    Feb 3, 2013 6:10 PM (in response to dorSV)

    I have a few ideas... if nothing transpires with AppleCare tomorrow we can try some troubleshooting...

  • HACKINT0SH Level 5 Level 5 (5,750 points)
    Currently Being Moderated
    Feb 5, 2013 11:05 PM (in response to dorSV)

    I highly doubt it is anything to do with bootcamp, sounds like something you must have read on the internet.....

     

     

    Oh yes, you just did... that figures

     

    Keep me posted.

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