1 Reply Latest reply: Feb 6, 2013 3:11 PM by Winston Churchill
nursemandy Level 1 Level 1 (0 points)

I have read several articles but am unable to restart my Apple TV 2.

My nephew updated it for me I now have a black TV screen and when I attach it to my computer it is not recognised by ITunes


AppleTV 2
  • 1. Re: unable to restart in the above way
    Winston Churchill Level 10 Level 10 (81,980 points)

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.