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Unread message count is wrong in mail

629 Views 4 Replies Latest reply: Feb 8, 2013 8:39 PM by Borcze RSS
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Jan 18, 2013 4:50 PM

Last week I noticed that after logging into my my account the red new Mail counter shows incorrect number of new messages on the mail icon. I don't use Apple's Mail program or any other mail program to access my mail - I don't own a personal computer or a laptop. I use iPhone or iPad. But from time to time I can access my mail using computer at work and this is when I noticed it for the first time. I don't have any unread messages but it shows me 16. This information (error) appears only on the mail iCloud account and not on my iPhone or iPad. I removed all messages from Inbox, sent, and trash folders, I have never used VIP addresses and don't have even one now.


What else could be wrong? Please advise.





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