7 Replies Latest reply: Feb 7, 2013 8:17 AM by mende1
WildBeliever21 Level 1 Level 1 (0 points)

I have a white screen when booting. No apple but chime heard. Then black screen, "no bootable device-- insert boot disk and press any key."' After that tried to connect to Internet and it stated an earth picture with caution sign and a message saying "apple/support" with a return line saying the code "510 0D


MacBook Pro, iOS 6.0.2, Bought Summer 2012 June release
  • 1. Re: Booting issues
    mende1 Level 10 Level 10 (89,570 points)

    Welcome to the Apple Support Communities

     

    Press the Option key while your Mac is starting, and choose Macintosh HD to start into OS X. Then, open System Preferences > Startup Disk, and choose Macintosh HD.

     

    If you don't see Macintosh HD, press Command and R keys while your Mac is starting and reinstall OS X, but looking to the Internet Recovery error, it's probably a hardware problem, so take the Mac to an Apple Store

  • 2. Re: Booting issues
    clintonfrombirmingham Level 7 Level 7 (28,675 points)

    For some reason, your MBP can't find a boot device and is resorting - for some reason - to INternet recovery. Try holding down the option key when you boot to see if you can boot into your Recovery partition. If you can, use Disk Utility to verify your drive. If it needs repair, try repairing it. If it can't be repaired, your drive is dead or dying and should be replaced under your warranty.

     

    Clinton

  • 3. Re: Booting issues
    WildBeliever21 Level 1 Level 1 (0 points)

    Okay, I knew about the option button and tried that a lot. Then tried what Clinton suggested with holding the R key and nothing except it now says the same message on the black screen twice.

  • 4. Re: Booting issues
    mende1 Level 10 Level 10 (89,570 points)

    The hard drive is damaged. The only solution is to take the computer to an Apple Store and get it repaired

  • 5. Re: Booting issues
    clintonfrombirmingham Level 7 Level 7 (28,675 points)

    Try holding down Command and R whist booting - anything?

     

    Clinton

  • 6. Re: Booting issues
    WildBeliever21 Level 1 Level 1 (0 points)

    OKay I tried a lot of different things and got nowhere. Spoke with a friend that works for tech support and sound like a logic board problem. Then woke up this morning tried the command R and it went to OSX utility and is rebooting Fromm backed up time machine?! Should I still take it in?

  • 7. Re: Booting issues
    mende1 Level 10 Level 10 (89,570 points)

    Wait until the migration finishes. If your Mac doesn't work after that, take the Mac to an Apple Store